These people are wonderful! I had a clog I fought for a month and they got it fixed. The women on the phone were friendly and helped me understand pricing and scheduling. The tech showed up on time, he was both clean and respectful. He got it fixed quick and explained the issue and how he fixed it. Payment was easy, the whole experience was easy. Price was fair and there is warranty if I need it. I'm glad I called em.
John Jackson
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December 26, 2024
Village completed another outstanding service today thanks to Robert and Elijah. Their attention to detail and expertise is exactly why they're Houston's top plumbing service. If you want it done right the first time, Village is simply unmatched.
Liz German
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December 05, 2024
I had the pleasure of working with Jonathan, Allan Meyer, Alan Rodriguez, and Karen while arranging duct cleaning for my parents’ rental property, and the experience was exceptional from start to finish.
Jonathan was the first person I spoke to, and he made the process so easy. He set up the appointment promptly and took the time to explain how everything worked. His kindness and professionalism truly stood out.
Alan Meyer was fantastic when it came to communication. He went above and beyond to explain the process in detail and worked closely with us to ensure the project stayed within budget while still delivering top-quality service.
Alan Rodriguez, who actually performed the work, was equally impressive. He was very kind, respectful of the property, and ensured everything was done with care and precision.
Karen was incredible in facilitating additional appointments and pictures of the completed work. Her warmth and efficiency made the whole experience seamless and stress-free.
This team was outstanding, and I highly recommend them for anyone needing duct cleaning services. They made what could have been a challenging task feel easy and manageable. Thank you all for your hard work and dedication!
Diva Vines
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December 14, 2024
Alex and his colleague Rory (forgive me if I misspelled) installed my new furnace. They were very efficient and reviewed the work with me upon their departure. They left the work clean and I am very appreciative of the customer service and communication this far with everyone I’ve been in contact with at Village Plumbing and Air.
Thank u all!
Kind regards
Tracy
Michael McGuire
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December 14, 2024
We had a toilet connection fail after returning from vacation and turning on the main water supply to the house.
We called on Friday afternoon and Quin the tech arrived Saturday afternoon. He was very helpful, and answered our questions. His work was completed quickly and neatly.
All that aside, the price for the job was very expensive. I considered travel time to and from his work place at 2 hours, time to complete the work and materials. Even considering it was a weekend i didn’t feel the cost was justified.
As a follow up, I received a call from Scott the Customer Service Manager. We discussed the issue and came to an agreement on what would make me change my review. I want to say again that Quin the Tech was excellent and thanks to Scott for reaching out to me. My issue with the cost was resolved and I changed my score to 4 stars.
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These people are wonderful! I had a clog I fought for a month and they got it fixed. The women on the phone were friendly and helped me understand pricing and scheduling. The tech showed up on time, he was both clean and respectful. He got it fixed quick and explained the issue and how he fixed it. Payment was easy, the whole experience was easy. Price was fair and there is warranty if I need it. I'm glad I called em.
Village completed another outstanding service today thanks to Robert and Elijah. Their attention to detail and expertise is exactly why they're Houston's top plumbing service. If you want it done right the first time, Village is simply unmatched.
I had the pleasure of working with Jonathan, Allan Meyer, Alan Rodriguez, and Karen while arranging duct cleaning for my parents’ rental property, and the experience was exceptional from start to finish. Jonathan was the first person I spoke to, and he made the process so easy. He set up the appointment promptly and took the time to explain how everything worked. His kindness and professionalism truly stood out. Alan Meyer was fantastic when it came to communication. He went above and beyond to explain the process in detail and worked closely with us to ensure the project stayed within budget while still delivering top-quality service. Alan Rodriguez, who actually performed the work, was equally impressive. He was very kind, respectful of the property, and ensured everything was done with care and precision. Karen was incredible in facilitating additional appointments and pictures of the completed work. Her warmth and efficiency made the whole experience seamless and stress-free. This team was outstanding, and I highly recommend them for anyone needing duct cleaning services. They made what could have been a challenging task feel easy and manageable. Thank you all for your hard work and dedication!
Alex and his colleague Rory (forgive me if I misspelled) installed my new furnace. They were very efficient and reviewed the work with me upon their departure. They left the work clean and I am very appreciative of the customer service and communication this far with everyone I’ve been in contact with at Village Plumbing and Air. Thank u all! Kind regards Tracy
We had a toilet connection fail after returning from vacation and turning on the main water supply to the house. We called on Friday afternoon and Quin the tech arrived Saturday afternoon. He was very helpful, and answered our questions. His work was completed quickly and neatly. All that aside, the price for the job was very expensive. I considered travel time to and from his work place at 2 hours, time to complete the work and materials. Even considering it was a weekend i didn’t feel the cost was justified. As a follow up, I received a call from Scott the Customer Service Manager. We discussed the issue and came to an agreement on what would make me change my review. I want to say again that Quin the Tech was excellent and thanks to Scott for reaching out to me. My issue with the cost was resolved and I changed my score to 4 stars.