Had a broken PVC joint outside of house (under the red shutoff valve). Sale of house was scheduled for mid-week so needed someone to do work without us there. They were timely in their response (called Friday - there Monday). Cost was $636 to replace the one fitting and rewrap the pipe. I'm sure the job was more complex than I'm seeing but would have gotten competitive bids if I could have.
Sara Jane Haehl
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September 04, 2023
Review for Sam the Plumber’s
Excellent
This company does a fabulous plumbing job. I have used them in the past. This time I had a new hot water heater installed. They took out the old and replaced it with the new. Also, they discovered the vent on top of the roof was broken along with the seal. All was repaired. These are honest folks. The cost was reasonable. Highly recommend Sam the Plumber.
Jason C
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February 08, 2024
I called and made an appointment with Reginald to have a repair done- gave him my address, phone number, etc. My appointment window was from 10am-1pm, yesterday Feb 07th.
I made arrangements to take off work to be home for the repair to be done and they never showed, never called, never texted……..they didn’t do anything except waste my time.
I’d think twice before trusting these people to show up.
Katie P
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June 02, 2021
I have been a loyal customer of Sam the Plumber for over 8 years, and have recommended them to many neighbors and co-workers. I don't know what has happened there lately, but the quality of service has completely tanked. In April I made an appointment for someone to come and install a new toilet. I waited all day and no one showed up. I called several times and was told they were coming. I tried to reschedule at the end of the day when no one came and they put me on hold for over 10 minutes and just never came back to help me. I decided to give them another chance and called today to have someone come out and give a quote for a shower valve installation. The first woman I spoke with was totally incompetent. She had to ask for my name and address about 5 times, then said she would book it all call me right back. She called back 5 minutes later asking what service I needed (though I told her several times already). She said she would call right back after she booked it. An hour later, no one called. So I called back and spoke to a new, more helpful woman. She was able to get me on the books for today, from 4-6 pm. Excellent! Except no one ever showed up and no one ever called me. That's it, I'm done with Sam the Plumber. It stinks because I've been very happy with the work they had done for me previously.
EDITED 6/1: My husband left them a voicemail about their no-shows and the office manager called him to apologize. Apparently they have new office staff? The office manager scheduled us for today from 11-1. No one showed up yet again!!!!!!!
Christine Robinson
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June 28, 2022
Again. I had to go with my gut. Sam the Plumber was a great choice. My ceiling was leaking from the attic and needed someone out asap. The receptionist was great and I got someone out to look at it within a few hours. They gave me some options and I wasn’t charged a dime. The work wasn’t cheap, but I feel it was money well spent. I would definitely use them again and recommend this company.
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220 E Edgewood Dr, Friendswood, TX 77546, USA
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Had a broken PVC joint outside of house (under the red shutoff valve). Sale of house was scheduled for mid-week so needed someone to do work without us there. They were timely in their response (called Friday - there Monday). Cost was $636 to replace the one fitting and rewrap the pipe. I'm sure the job was more complex than I'm seeing but would have gotten competitive bids if I could have.
Review for Sam the Plumber’s Excellent This company does a fabulous plumbing job. I have used them in the past. This time I had a new hot water heater installed. They took out the old and replaced it with the new. Also, they discovered the vent on top of the roof was broken along with the seal. All was repaired. These are honest folks. The cost was reasonable. Highly recommend Sam the Plumber.
I called and made an appointment with Reginald to have a repair done- gave him my address, phone number, etc. My appointment window was from 10am-1pm, yesterday Feb 07th. I made arrangements to take off work to be home for the repair to be done and they never showed, never called, never texted……..they didn’t do anything except waste my time. I’d think twice before trusting these people to show up.
I have been a loyal customer of Sam the Plumber for over 8 years, and have recommended them to many neighbors and co-workers. I don't know what has happened there lately, but the quality of service has completely tanked. In April I made an appointment for someone to come and install a new toilet. I waited all day and no one showed up. I called several times and was told they were coming. I tried to reschedule at the end of the day when no one came and they put me on hold for over 10 minutes and just never came back to help me. I decided to give them another chance and called today to have someone come out and give a quote for a shower valve installation. The first woman I spoke with was totally incompetent. She had to ask for my name and address about 5 times, then said she would book it all call me right back. She called back 5 minutes later asking what service I needed (though I told her several times already). She said she would call right back after she booked it. An hour later, no one called. So I called back and spoke to a new, more helpful woman. She was able to get me on the books for today, from 4-6 pm. Excellent! Except no one ever showed up and no one ever called me. That's it, I'm done with Sam the Plumber. It stinks because I've been very happy with the work they had done for me previously. EDITED 6/1: My husband left them a voicemail about their no-shows and the office manager called him to apologize. Apparently they have new office staff? The office manager scheduled us for today from 11-1. No one showed up yet again!!!!!!!
Again. I had to go with my gut. Sam the Plumber was a great choice. My ceiling was leaking from the attic and needed someone out asap. The receptionist was great and I got someone out to look at it within a few hours. They gave me some options and I wasn’t charged a dime. The work wasn’t cheap, but I feel it was money well spent. I would definitely use them again and recommend this company.