Out of breadsticks. Calamari took 20 minutes. Entrees another 35 minutes. Had to send both back because they were made improperly. Look out our table. No salad no soup no bread no nothing. Manager complaining no one wants to be a line cook. Total failure.
Josh
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March 18, 2025
I had a fantastic experience at Olive Garden, and a big part of that was thanks to Ms.Serenity, the host. From the moment I walked in, she greeted me with a warm smile and made me feel welcome. She was friendly, professional, and efficient, ensuring that my party was seated quickly and comfortably. Her positive attitude and attention to detail truly set the tone for a great dining experience. If you’re looking for great service from the moment you step in, ask for Serenity! Highly recommend this location!
Tykeriona Smith
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July 20, 2024
Arrived At 4:07pm We Wasn’t Spoken To At All But Entrance Was Filled With Waitresses. I Then Proceeded To Walk Through & Was Told There Would Be A 15-20 Minute Wait On A Table Which I Didn’t Understand Because There Were Tables Available Just Not Small Tables. Within 2 Minutes The Place Started Getting Filled 🆙. Place Was Chill & Not Very Loud. Was Seated @ 4:15pm & Waitresses Came Out Immediately. Food Was Served Immediately Also . Our Waitress She Was Very Polite, Ms Sherlyn . We Ordered A 🥭 🍓 Tea + Raspberry 🍋 + Regular 🍋 For Beverages. We Also Order 🥖 Sticks With Marinara Sauce, Chicken Alfredo , Chicken & 🍤 Carbonara With A 🥗 . YALL THIS FOOD WAS A 10 OUT OF 10 . MOST DEFINITELY WILL BE BACK SOON 🥰😍. They Also Have Tablets With Games On Them & You Can Pay Your Bill On Them As Well . THANK YOU SO MUCH GUYS FOR A GREAT TIMEEEE !!!! I Love That They Serve 🍫 At The End To 🥰
Flash P
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March 09, 2024
We were in town for a work class and staying close to here and decided to try this location.
Parking was ample with it being in the shopping center area.
The interior is like all the others.
The staff was very friendly and super attentive.
I got the chicken parm with the salad. It tasted like every other location I’ve been too. It was cooked well and the center areas were tender.
The salad had a bit much dressing on it though. Overall not too bad for a chain.
Drew Hamilton
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March 10, 2025
Been going here for awhile, but have noticed service going down the last few trips. Tonight was probably the worst. After being seated and getting our drink orders, our server got mixed up when taking our orders forgetting to ask if we wanted soup or salad. Did not have the right amount of plates/silverware and no kids menus for either of our children. After the order went in then we waited, waited, and waited some more for our food. Finally my daughter’s meal came out and the server was perplexed as to where the rest of our order was. A few minutes later it finally got there. Seemed like the rest of our section was suffering the same fate. After this we barely saw our server again until the end when we flagged him down. Didn’t give us any mints and my to go drink had no ice and wasn’t nearly full. Going probably be a few months before we go here again.
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2808 Smith Ranch Rd, Pearland, TX 77584, USA
Claim Listing: Olive Garden Italian Restaurant
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Out of breadsticks. Calamari took 20 minutes. Entrees another 35 minutes. Had to send both back because they were made improperly. Look out our table. No salad no soup no bread no nothing. Manager complaining no one wants to be a line cook. Total failure.
I had a fantastic experience at Olive Garden, and a big part of that was thanks to Ms.Serenity, the host. From the moment I walked in, she greeted me with a warm smile and made me feel welcome. She was friendly, professional, and efficient, ensuring that my party was seated quickly and comfortably. Her positive attitude and attention to detail truly set the tone for a great dining experience. If you’re looking for great service from the moment you step in, ask for Serenity! Highly recommend this location!
Arrived At 4:07pm We Wasn’t Spoken To At All But Entrance Was Filled With Waitresses. I Then Proceeded To Walk Through & Was Told There Would Be A 15-20 Minute Wait On A Table Which I Didn’t Understand Because There Were Tables Available Just Not Small Tables. Within 2 Minutes The Place Started Getting Filled 🆙. Place Was Chill & Not Very Loud. Was Seated @ 4:15pm & Waitresses Came Out Immediately. Food Was Served Immediately Also . Our Waitress She Was Very Polite, Ms Sherlyn . We Ordered A 🥭 🍓 Tea + Raspberry 🍋 + Regular 🍋 For Beverages. We Also Order 🥖 Sticks With Marinara Sauce, Chicken Alfredo , Chicken & 🍤 Carbonara With A 🥗 . YALL THIS FOOD WAS A 10 OUT OF 10 . MOST DEFINITELY WILL BE BACK SOON 🥰😍. They Also Have Tablets With Games On Them & You Can Pay Your Bill On Them As Well . THANK YOU SO MUCH GUYS FOR A GREAT TIMEEEE !!!! I Love That They Serve 🍫 At The End To 🥰
We were in town for a work class and staying close to here and decided to try this location. Parking was ample with it being in the shopping center area. The interior is like all the others. The staff was very friendly and super attentive. I got the chicken parm with the salad. It tasted like every other location I’ve been too. It was cooked well and the center areas were tender. The salad had a bit much dressing on it though. Overall not too bad for a chain.
Been going here for awhile, but have noticed service going down the last few trips. Tonight was probably the worst. After being seated and getting our drink orders, our server got mixed up when taking our orders forgetting to ask if we wanted soup or salad. Did not have the right amount of plates/silverware and no kids menus for either of our children. After the order went in then we waited, waited, and waited some more for our food. Finally my daughter’s meal came out and the server was perplexed as to where the rest of our order was. A few minutes later it finally got there. Seemed like the rest of our section was suffering the same fate. After this we barely saw our server again until the end when we flagged him down. Didn’t give us any mints and my to go drink had no ice and wasn’t nearly full. Going probably be a few months before we go here again.