We recently stayed at the Hyatt Place in Katie while visiting family in the area. The hotel was very clean and modern. The room was large, with a big picture
window with two types of shades. The bed was comfortable and it was separated from the seating area by a 1/2 glass wall. The bathroom had a huge walk in shower with amenities. The room included a small refrigerator and coffee station. The lobby was beautiful with lots of different seating areas and a
business center.
There is a new system at this hotel where there isn't a big front desk. There's a small front desk where you could also purchase snacks that was attached to a 24 hour bar. The complimentary breakfast was plentiful and delicious and the best I have seen in a hotel.There was a large seating area.
Everyone at the front desk were friendly. We had problems wit our reservation through Expedia. They worked hard to correct the problem. They also made good restaurant recommendations. There's a fitness area and an outdoor pool. We would stay there again when we visit family.
Douglas West
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September 18, 2024
I had a fantastic stay at the Hyatt Place Houston/Katy! The hotel was modern, clean, and comfortable, with spacious rooms that had everything I needed. The staff was incredibly friendly and went out of their way to ensure my stay was perfect. The complimentary breakfast had a great selection, and I loved the convenient location, close to shopping and dining options. The gym and pool were also well-maintained, adding to the overall experience. I would highly recommend Hyatt Place to anyone visiting the Houston/Katy area – it’s definitely a place I’ll stay again!
Kat Watson
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November 25, 2024
Came for a wedding and packed lightly Gentlemen at check in was very nice, however once we woke up went to shower we couldn’t use the shampoo as they weren’t paying attention to unlock it. Went to have breakfast as I have big family we were looking forward to it and breakfast was supposed to end at 10. They ended at 925am. Super disappointed no care from the staff!
Rhonda P
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November 20, 2024
Don’t bother staying here. The room that I was given: you could hear music from the bar across the street and the AC outside the window very loud at night. Also, the bed is horrible and uncomfortable. I did not get much sleep. The bathroom had some hair on the floor, but even worse, it had some urine spots on the toilet. I have sent in my feedback. I only received an email from the manager saying that they were sorry and they’ll take it into consideration. So I called the corporate number to let them know about my stay, and they said that someone would get back with me. I’ve yet to get a call from anyone.
Dustin Estetter
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July 15, 2024
I travel a lot and know what the Hyatt Place standard is. Even older Hyatt's check certain boxes. First, I have to say that the front desk person was one of the friendliest and best I've had at a Hyatt. I've had people be more upscale and professional, but he was the most engaging and puts you at ease with his presence. Unfortunately, the housekeeping and maintenance left something to be desired. The AC was off in the room and smelled like it had been for a while. The bed was half made, the towels provided are half what is standard, and the TV didn't work. I have to believe that this room has just not been occupied in a long time and was therefore neglected, which is more management. It tells me the room wasn't serviced before my stay, and who knows the last time it was. I checked in late and have an early meeting, so it'll have to do for the night.
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1401 N Westgreen Blvd, Katy, TX 77449, USA
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We recently stayed at the Hyatt Place in Katie while visiting family in the area. The hotel was very clean and modern. The room was large, with a big picture window with two types of shades. The bed was comfortable and it was separated from the seating area by a 1/2 glass wall. The bathroom had a huge walk in shower with amenities. The room included a small refrigerator and coffee station. The lobby was beautiful with lots of different seating areas and a business center. There is a new system at this hotel where there isn't a big front desk. There's a small front desk where you could also purchase snacks that was attached to a 24 hour bar. The complimentary breakfast was plentiful and delicious and the best I have seen in a hotel.There was a large seating area. Everyone at the front desk were friendly. We had problems wit our reservation through Expedia. They worked hard to correct the problem. They also made good restaurant recommendations. There's a fitness area and an outdoor pool. We would stay there again when we visit family.
I had a fantastic stay at the Hyatt Place Houston/Katy! The hotel was modern, clean, and comfortable, with spacious rooms that had everything I needed. The staff was incredibly friendly and went out of their way to ensure my stay was perfect. The complimentary breakfast had a great selection, and I loved the convenient location, close to shopping and dining options. The gym and pool were also well-maintained, adding to the overall experience. I would highly recommend Hyatt Place to anyone visiting the Houston/Katy area – it’s definitely a place I’ll stay again!
Came for a wedding and packed lightly Gentlemen at check in was very nice, however once we woke up went to shower we couldn’t use the shampoo as they weren’t paying attention to unlock it. Went to have breakfast as I have big family we were looking forward to it and breakfast was supposed to end at 10. They ended at 925am. Super disappointed no care from the staff!
Don’t bother staying here. The room that I was given: you could hear music from the bar across the street and the AC outside the window very loud at night. Also, the bed is horrible and uncomfortable. I did not get much sleep. The bathroom had some hair on the floor, but even worse, it had some urine spots on the toilet. I have sent in my feedback. I only received an email from the manager saying that they were sorry and they’ll take it into consideration. So I called the corporate number to let them know about my stay, and they said that someone would get back with me. I’ve yet to get a call from anyone.
I travel a lot and know what the Hyatt Place standard is. Even older Hyatt's check certain boxes. First, I have to say that the front desk person was one of the friendliest and best I've had at a Hyatt. I've had people be more upscale and professional, but he was the most engaging and puts you at ease with his presence. Unfortunately, the housekeeping and maintenance left something to be desired. The AC was off in the room and smelled like it had been for a while. The bed was half made, the towels provided are half what is standard, and the TV didn't work. I have to believe that this room has just not been occupied in a long time and was therefore neglected, which is more management. It tells me the room wasn't serviced before my stay, and who knows the last time it was. I checked in late and have an early meeting, so it'll have to do for the night.