Holiday Inn & Suites Houston West – Westway Park, an IHG Hotel

4606 Westway Park Blvd, Houston, TX 77041, USA

About Holiday Inn & Suites Houston West – Westway Park, an IHG Hotel

4 / 5

from reviews

Is this your business?

    Ashlie Diego
    -
    March 21, 2025

    The first room that we got had a humid/wet dog type of smell and hair in the sink. They had no problem changing our room, and the next one was very clean and smelled good. This hotel is in a business area complex and felt very safe. There was very little traffic around the hotel, so it was quiet. There were some other sitting areas that were very nice. The 4th floor down arrow for the elevator doesn't work so you have to use the up and it's fine, just annoying if you end up rolling to the 5th floor with someone so you can then go down. The elevator is a little slow too, so it was mostly just annoying. They do not have a free continental breakfast but they have a restaurant you can buy breakfast in. I didn't check it out. Water pressure was pretty good, decent hot water as well. I really don't have any serious faults or pluses. It was important to us that we were in a safe area, and it felt very safe

    Chris Money
    -
    April 30, 2025

    The service is great at the front desk and ask for the wonderful lady, MaryAnn. She just a phenomenal person. However the cleaning crew are criminal minded and management is so despondent to complaints. I forgot my IPad in the room and when I returned to collect a gentleman who was the first to enter the room stole my charger. To some, it may be inconsequential, but the fact there was no urgency on the part of management speaks volumes. I pray you don’t forget something more expensive as these people would deny it. Not a good look for this facility. Customers must comb the room before departure to ensure you don’t leave anything behind. The attitude of the manager was horrific to my complaint.

    Joseph Helka
    -
    May 07, 2025

    Booked for the restaurant onsite. Needless to say it shouldn’t even be open service is horrible and the food what the do have is horrible. The hot tub was out of service the whole week and a half stay. The WIFI in the room is spotty and could not hardly make calls let alone get on the internet. Front desk staff are friendly and the location was convenient to where I need to be but they really need to step it up I gave them 3 shots with 3 different stays and all had the same experience

    Scott Orr
    -
    April 08, 2025

    I wanted to like this hotel because it was such a good value. Unfortunately, I couldn’t. No wonder there were only 7 cars in the parking lot. The property is not well maintained and needs lots of work. My room was dirty and the desk was 34” tall!!! This is about 4” taller than typical so it was really difficult to work. The curtains were torn and the refrigerator coils were iced over and didn’t cool.

    Richard Burton
    -
    January 31, 2025

    The price quoted per night was $86.00 + tax. I spent two nights and was billed a little over $300.00. No amenities provided. No coffee in the room and none is available until 6 am in the lobby. The phone in the room didn’t work, the iron was broke and only local channels were available on the TV. They have several signs hyping their full service restaurant - they only serve hamburgers and fries served in a styrofoam to go box. The breakfast buffet is typical low class hotel food and runs $17.00 per person. The rooms were clean . I would not recommend this facility.

    Holiday Inn & Suites Houston West – Westway Park, an IHG Hotel

    Our Address

    4606 Westway Park Blvd, Houston, TX 77041, USA

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