Nicest people work here. Hotel impressive upon entering. Warm welcome and beautifully decorated. Easy check-in. Loved the have a bar & restaurant. The rooms were very nice. We've stayed here twice and only complaint is second time we were on second floor and it was noisy. Definitely making this our go to hotel. Also a shout to front desk worker Moses & Rodney. So nice!
Tina Stubblikin
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December 21, 2024
Let me start with check-in. The staff was so nice and so amazing. There were no luggage carts when we checked in and had tons of Christmas presents to bring inside from our vehicle. There was a nice young man outside. John a cook in the kitchen was off duty and he went inside after we were waiting a while to see if he could find us a cart. He then spoke with the front desk, person I wish (I had his name) on duty, a very, very nice gentleman, and he went up to one of the floors to find us a luggage cart. There was a confusion with breakfast. I thought it was included in the room rate however it was not, but I saw the manager or owner Morning and he introduced himself and offered us two free days of breakfast so that was great. I can’t speak highly enough about the staff. Everyone we have encountered is so nice and so friendly and you just can’t teach that. Our room is clean and the air conditioner works amazing keeps everything nice and cold even though it’s December, we prefer it cold. However, I do feel for they should have cable channels, or some streaming type apps.
Molly Granzeier
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January 13, 2025
Very lovely stay. The hot tub was HOT! And the pool was nice and warm to dip in after the hot tub. The room was nice and clean and the beds were very comfortable. Everyone was pleasant and welcoming! Great location near the mall and food.
D Butcher
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February 09, 2025
Morning front desk staff was to busy on her phone to assist me. Diamond elite. The room was on the 5 th floor that looked like a construction site They should be embarrassed to lent rooms on this floor for the money they charge. Called the diamond elite IHG number and got absolutely no satisfaction. With other hotels in the area I won’t be staying here again.also could not log in to the WiFi. Had to use my hot spot. I’ve stayed at about 100 IHG hotels last year. This is the first time I wrote a review.
Ashley Garza
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December 22, 2024
Such a great hotel. For one we have never been to such a beautiful holiday Inn hotel! It smelled great, great temperature in the building. It was so hot like some of the other holiday inns. It had a bar, dinning, Diamond member breakfast, and more. The only complaint i have is in the rooms the bathroom a just a tad but small but other than that it's amazing!
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302 W Bay Area Blvd, Webster, TX 77598, USA
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Nicest people work here. Hotel impressive upon entering. Warm welcome and beautifully decorated. Easy check-in. Loved the have a bar & restaurant. The rooms were very nice. We've stayed here twice and only complaint is second time we were on second floor and it was noisy. Definitely making this our go to hotel. Also a shout to front desk worker Moses & Rodney. So nice!
Let me start with check-in. The staff was so nice and so amazing. There were no luggage carts when we checked in and had tons of Christmas presents to bring inside from our vehicle. There was a nice young man outside. John a cook in the kitchen was off duty and he went inside after we were waiting a while to see if he could find us a cart. He then spoke with the front desk, person I wish (I had his name) on duty, a very, very nice gentleman, and he went up to one of the floors to find us a luggage cart. There was a confusion with breakfast. I thought it was included in the room rate however it was not, but I saw the manager or owner Morning and he introduced himself and offered us two free days of breakfast so that was great. I can’t speak highly enough about the staff. Everyone we have encountered is so nice and so friendly and you just can’t teach that. Our room is clean and the air conditioner works amazing keeps everything nice and cold even though it’s December, we prefer it cold. However, I do feel for they should have cable channels, or some streaming type apps.
Very lovely stay. The hot tub was HOT! And the pool was nice and warm to dip in after the hot tub. The room was nice and clean and the beds were very comfortable. Everyone was pleasant and welcoming! Great location near the mall and food.
Morning front desk staff was to busy on her phone to assist me. Diamond elite. The room was on the 5 th floor that looked like a construction site They should be embarrassed to lent rooms on this floor for the money they charge. Called the diamond elite IHG number and got absolutely no satisfaction. With other hotels in the area I won’t be staying here again.also could not log in to the WiFi. Had to use my hot spot. I’ve stayed at about 100 IHG hotels last year. This is the first time I wrote a review.
Such a great hotel. For one we have never been to such a beautiful holiday Inn hotel! It smelled great, great temperature in the building. It was so hot like some of the other holiday inns. It had a bar, dinning, Diamond member breakfast, and more. The only complaint i have is in the rooms the bathroom a just a tad but small but other than that it's amazing!