Nicest people work here. Hotel impressive upon entering. Warm welcome and beautifully decorated. Easy check-in. Loved the have a bar & restaurant. The rooms were very nice. We've stayed here twice and only complaint is second time we were on second floor and it was noisy. Definitely making this our go to hotel. Also a shout to front desk worker Moses & Rodney. So nice!
Angel Torres
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February 20, 2025
It's probably the best and worst place I've ever stayed at. We started off well after arriving at 4:00 a.m., and when we wake up at 11 am, they tell us we have to check out. We're confused as they say they have a 3 pm. check-in time and 11 am check out time. And that caused a problem. After that, a rude register worker tries to make us pay 154 dollars when we already paid. This really had us off our vacation. Although everything else was good. Nice pool with a spa. Breakfast and dinner and very polite maids.
Tina Stubblikin
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December 21, 2024
Let me start with check-in. The staff was so nice and so amazing. There were no luggage carts when we checked in and had tons of Christmas presents to bring inside from our vehicle. There was a nice young man outside. John a cook in the kitchen was off duty and he went inside after we were waiting a while to see if he could find us a cart. He then spoke with the front desk, person I wish (I had his name) on duty, a very, very nice gentleman, and he went up to one of the floors to find us a luggage cart. There was a confusion with breakfast. I thought it was included in the room rate however it was not, but I saw the manager or owner Morning and he introduced himself and offered us two free days of breakfast so that was great. I can’t speak highly enough about the staff. Everyone we have encountered is so nice and so friendly and you just can’t teach that. Our room is clean and the air conditioner works amazing keeps everything nice and cold even though it’s December, we prefer it cold. However, I do feel for they should have cable channels, or some streaming type apps.
C G
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March 16, 2025
Motel 6 service with Holiday inn prices. Not worth the stay. Will never stay there again. One elevator working in a five story building expect to wait each and every time. Overheard a woman say elevator’s been out for 6 months. No usb ports in room, phone didn’t work, lighting was strange, hot tub not hot. Considering leaving IHG altogether.
Ashley Garza
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December 22, 2024
Such a great hotel. For one we have never been to such a beautiful holiday Inn hotel! It smelled great, great temperature in the building. It was so hot like some of the other holiday inns. It had a bar, dinning, Diamond member breakfast, and more. The only complaint i have is in the rooms the bathroom a just a tad but small but other than that it's amazing!
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302 W Bay Area Blvd, Webster, TX 77598, USA
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Nicest people work here. Hotel impressive upon entering. Warm welcome and beautifully decorated. Easy check-in. Loved the have a bar & restaurant. The rooms were very nice. We've stayed here twice and only complaint is second time we were on second floor and it was noisy. Definitely making this our go to hotel. Also a shout to front desk worker Moses & Rodney. So nice!
It's probably the best and worst place I've ever stayed at. We started off well after arriving at 4:00 a.m., and when we wake up at 11 am, they tell us we have to check out. We're confused as they say they have a 3 pm. check-in time and 11 am check out time. And that caused a problem. After that, a rude register worker tries to make us pay 154 dollars when we already paid. This really had us off our vacation. Although everything else was good. Nice pool with a spa. Breakfast and dinner and very polite maids.
Let me start with check-in. The staff was so nice and so amazing. There were no luggage carts when we checked in and had tons of Christmas presents to bring inside from our vehicle. There was a nice young man outside. John a cook in the kitchen was off duty and he went inside after we were waiting a while to see if he could find us a cart. He then spoke with the front desk, person I wish (I had his name) on duty, a very, very nice gentleman, and he went up to one of the floors to find us a luggage cart. There was a confusion with breakfast. I thought it was included in the room rate however it was not, but I saw the manager or owner Morning and he introduced himself and offered us two free days of breakfast so that was great. I can’t speak highly enough about the staff. Everyone we have encountered is so nice and so friendly and you just can’t teach that. Our room is clean and the air conditioner works amazing keeps everything nice and cold even though it’s December, we prefer it cold. However, I do feel for they should have cable channels, or some streaming type apps.
Motel 6 service with Holiday inn prices. Not worth the stay. Will never stay there again. One elevator working in a five story building expect to wait each and every time. Overheard a woman say elevator’s been out for 6 months. No usb ports in room, phone didn’t work, lighting was strange, hot tub not hot. Considering leaving IHG altogether.
Such a great hotel. For one we have never been to such a beautiful holiday Inn hotel! It smelled great, great temperature in the building. It was so hot like some of the other holiday inns. It had a bar, dinning, Diamond member breakfast, and more. The only complaint i have is in the rooms the bathroom a just a tad but small but other than that it's amazing!