My stay at the Holiday Inn Express & Suites Houston Memorial - City Centre was nothing short of exceptional. From the moment I arrived, the staff greeted me warmly and made check-in a breeze. The room was immaculate, and a luxurious, comfortable bed that made for a perfect night's sleep.
Reed Richards
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March 25, 2025
My time spent here was phenomenal. Staying at the Holiday Inn Express & Suites Houston Memorial - City Centre was an absolute delight! From the moment I walked in, the atmosphere was very welcoming. Check-in was smooth and the staff were incredibly friendly and efficient.
Kathy Niblack
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February 17, 2025
We had a wonderful experience. One of the best breakfasts we’ve had during our stays at motels/hotels .
Very friendly and accommodating staff. Our room was clean and comfortable. Highly recommended.
Nick George
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December 23, 2024
We stayed for 10 nights after I had major surgery at Memorial Hermann. We are so thankful for the wonderful staff. The Manager, Ms Andrea Ernest, was so kind and accommodating. The breakfast was always good and housekeeping did a great job keeping the room clean. Thank you so much for the Hospitality!! ❤️🩹
Laura Boyer
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October 31, 2024
I stayed here 2 days I had multiple problems at this hotel. First I booked the hotel and was told that I didn't have to pay until I arrived however the front desk told me if I didn't pay in full by noon before we got there that they would give my room away. The room was nice and the breakfast was okay. My TV was broken and it took until the second day to get replaced. They asked me if I wanted to move rooms but I didn't. They changed my room in the computer anyway. When night shift came on, they gave my room to another person so at 11:00 at night I had a strange man with a key walk right into my room. Scared the hell out of me. They ended up refunding me for a night. I had a relative staying in the room next door and when we checked out they put her room on my credit card even though she gave them her own card. I didn't find out about it until I got home and saw my credit card statement. It's been nothing but a headache and I would never ever stay here again. It's not all about the room being clean. We were in town for a funeral and I was traveling with my disabled child. This stay added enormously to the level of stress I was already experiencing. No amount of apologies is enough.
Our Address
10500 Katy Fwy, Houston, TX 77043, USA
Claim Listing: Holiday Inn Express & Suites Houston Memorial – City Centre, an IHG Hotel
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My stay at the Holiday Inn Express & Suites Houston Memorial - City Centre was nothing short of exceptional. From the moment I arrived, the staff greeted me warmly and made check-in a breeze. The room was immaculate, and a luxurious, comfortable bed that made for a perfect night's sleep.
My time spent here was phenomenal. Staying at the Holiday Inn Express & Suites Houston Memorial - City Centre was an absolute delight! From the moment I walked in, the atmosphere was very welcoming. Check-in was smooth and the staff were incredibly friendly and efficient.
We had a wonderful experience. One of the best breakfasts we’ve had during our stays at motels/hotels . Very friendly and accommodating staff. Our room was clean and comfortable. Highly recommended.
We stayed for 10 nights after I had major surgery at Memorial Hermann. We are so thankful for the wonderful staff. The Manager, Ms Andrea Ernest, was so kind and accommodating. The breakfast was always good and housekeeping did a great job keeping the room clean. Thank you so much for the Hospitality!! ❤️🩹
I stayed here 2 days I had multiple problems at this hotel. First I booked the hotel and was told that I didn't have to pay until I arrived however the front desk told me if I didn't pay in full by noon before we got there that they would give my room away. The room was nice and the breakfast was okay. My TV was broken and it took until the second day to get replaced. They asked me if I wanted to move rooms but I didn't. They changed my room in the computer anyway. When night shift came on, they gave my room to another person so at 11:00 at night I had a strange man with a key walk right into my room. Scared the hell out of me. They ended up refunding me for a night. I had a relative staying in the room next door and when we checked out they put her room on my credit card even though she gave them her own card. I didn't find out about it until I got home and saw my credit card statement. It's been nothing but a headache and I would never ever stay here again. It's not all about the room being clean. We were in town for a funeral and I was traveling with my disabled child. This stay added enormously to the level of stress I was already experiencing. No amount of apologies is enough.