Mediocre at best. The AC in our room made a loud rattling sound all night that made it impossible to sleep. The shower doesn’t have great water pressure, but at least the water is hot. The beds were not comfortable. The staff was very friendly and helpful, and of course this hotel is right next to the airport, which are the only redeeming qualities.
Andrea Dimas
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February 16, 2025
We stayed here over the weekend and yes, the hotel itself is clean and nice BUT our car got broken into and a few others in the lot as well. We called the police to file a report and when the police showed up, they informed us that this is something that’s very reoccurring and they talked to management and staff and no changes were made. Its very unfortunate and it just seems like an area that needs the parking lot completely gated at this point.. if you never been to Houston Texas, it’s definitely a place where stuff like this isn’t surprising.
Jenny Henderson
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November 30, 2024
We stayed Black Friday night headed to Galveston for a cruise. Staff was very friendly. The room was nice. We had no idea that breakfast wasn’t included and were shocked to be handed a ticket for $30 for 2. It was a good continental style breakfast but no continental breakfast is worth $30, for watered down juice and dry cold potatoes… I usually stay at Comfort Inns so I didnt know that Hilton had different room rates for breakfast included or not.
Jacob
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February 09, 2025
I came back to stay at Hilton this time my experience was very different i expected to be the same as my first time I stayed. For instant the first time the lobby and the restrooms were very clean and the lobby attendant was very welcoming and loving I still remember her name is Celina because of her it made me want to stay in this location again with my friends. This time around I didn't see her it was disappointing because everyone around was in a serious mood compare to when she working she very joyful and puts a smile in the customer face. Very disappointed in the environment vibes.
David Sturrock
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October 27, 2024
Great staff but the rooms are dated and need some refreshing. There are marks on the walls, stains on the mattress, carpet is stained and worn. My room had a small section drywall paper hanging from ceiling I stayed here on my way to a cruise from Galveston. It wasn’t a bad stay but not what I expect of a Hilton Garden Inn. A renovation would be a great thing for this dated and worn location.
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8001 Monroe Rd, Houston, TX 77061, USA
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Mediocre at best. The AC in our room made a loud rattling sound all night that made it impossible to sleep. The shower doesn’t have great water pressure, but at least the water is hot. The beds were not comfortable. The staff was very friendly and helpful, and of course this hotel is right next to the airport, which are the only redeeming qualities.
We stayed here over the weekend and yes, the hotel itself is clean and nice BUT our car got broken into and a few others in the lot as well. We called the police to file a report and when the police showed up, they informed us that this is something that’s very reoccurring and they talked to management and staff and no changes were made. Its very unfortunate and it just seems like an area that needs the parking lot completely gated at this point.. if you never been to Houston Texas, it’s definitely a place where stuff like this isn’t surprising.
We stayed Black Friday night headed to Galveston for a cruise. Staff was very friendly. The room was nice. We had no idea that breakfast wasn’t included and were shocked to be handed a ticket for $30 for 2. It was a good continental style breakfast but no continental breakfast is worth $30, for watered down juice and dry cold potatoes… I usually stay at Comfort Inns so I didnt know that Hilton had different room rates for breakfast included or not.
I came back to stay at Hilton this time my experience was very different i expected to be the same as my first time I stayed. For instant the first time the lobby and the restrooms were very clean and the lobby attendant was very welcoming and loving I still remember her name is Celina because of her it made me want to stay in this location again with my friends. This time around I didn't see her it was disappointing because everyone around was in a serious mood compare to when she working she very joyful and puts a smile in the customer face. Very disappointed in the environment vibes.
Great staff but the rooms are dated and need some refreshing. There are marks on the walls, stains on the mattress, carpet is stained and worn. My room had a small section drywall paper hanging from ceiling I stayed here on my way to a cruise from Galveston. It wasn’t a bad stay but not what I expect of a Hilton Garden Inn. A renovation would be a great thing for this dated and worn location.