We wanted to replace several trees and bushes that we lost over the last couple of years as a result of the freezes and hurricane Beryl. We decided to give H&H Landscaping a try, and we are totally pleased with the results! We had 3 fruit trees planted, orange, fig and pear, and they found us ones which will survive freezing temperatures as well as the hot Texas summers. We also had 10 Jasmine bushes/vines planted all along the fence so we could have our green space in the back yard again. They were knowledgeable, efficient, and cost effective - a happy surprise in these times, half the price of other landscaping companies! We are totally happy with the results, and there are already oranges and figs growing on the trees!
Spencer Middleton
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November 06, 2024
The bad reviews aren't anomalies!
I had a terrible experience with H&H Landscaping. The owner, Hubert, was responsive and attentive—until he received my payment of over $1,200 for their "fall refresh package." After that, his concern for customer satisfaction went out the window. The plants they installed died within a week despite consistent watering. When I reached out to their office, they sent some guys to “fix” the problem. All they did was trim back some plants and remove the dying seasonal ones.
I tried to follow up with their office multiple times, and each time, the young lady told me she was meeting with Hubert soon and he’d call me. After four rounds of this, Hubert finally texted (not called, as promised) and blamed the issue on “lack of watering.” He insisted that their work wasn’t warrantied. I asked him to call so we could discuss it properly, and when he finally did, he just repeated the same excuses. When I mentioned leaving a review, his response was, “I don’t care, go ahead and post it.”
Save yourself the headache and avoid H&H Landscaping if you value quality, professionalism, and accountability.
Michelle Hannes
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October 25, 2024
I am writing to express our dissatisfaction with recent landscaping services provided by H&H Landscaping. We contracted H&H in May 2024 to refresh our exiting flowerbeds. Their initial response was prompt and professional, out the next day and quote in hand the day after.
However, once the contract was signed, the customer service declined significantly. We were initially provided with an installation date, which came and went with no activity. After calling the office, we were told that we had not been scheduled for that day but were scheduled several weeks out. Fine, misunderstandings happen. To our surprise, the next day a crew shows up unannounced and starts work on the beds. This resulted in another call to the office where we were told that the crew had been scheduled for this day. Total lack of accountability on the incorrect scheduling, but at least we were getting it done!
At the completion of the job, I expressed concern that the plants were significantly smaller than I expected, and one bed was missing a plant. When asked, we were told they install smaller plants to allow the homeowner to trim and shape as they grow. The bed with the missing plant was covered in grass vs. a shrub. At this point, we let it go as it was not worth the argument to get it corrected.
About a month after install, we noticed a grassy weed in the beds. This was not anything we had seen in our beds before, and we can only assume that it was introduced in the mulch that was installed. We called the office regarding this and a dead shrub that was under warranty. H&H were very defensive. Their response to the weed issue is that they use the largest mulch company, and the weed could not have come from the mulch. They did finally replace the dead plant, but it is not the same as all the others in the bed, so it now looks odd.
On a positive note, the crew was polite polite and hardworking.
However, overall, I would not recommend this company. The lack of communication, inaccuracy in scheduling, questionable plant / mulch quality and defensiveness when trying to resolve issues were not worth the final end product.
Austin Brannon
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June 21, 2024
Hubert, Elmer, and team were all super helpful! Great project and good price, would definitely recommend!
Jennifer Jaramillo
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April 05, 2023
This is just a quick note to express our total satisfaction with the results of our landscaping that H&H completed last week. As shown on the attached pictures, the transformation of our patio area is breathtaking! Not only was the project completed a day sooner than estimated, the quality is outstanding. H&H Property Services along side of Jose which is head of the crew and the entire crew themself were very skilled in their work, and always respectful to us and our property. H&H Property Services was an absolute pleasure to work with, from beginning to end. Their excellent work has been instrumental in improving the appearance and function of our property. They are easy to work with, consistent, and good at what they know best!
We wanted to replace several trees and bushes that we lost over the last couple of years as a result of the freezes and hurricane Beryl. We decided to give H&H Landscaping a try, and we are totally pleased with the results! We had 3 fruit trees planted, orange, fig and pear, and they found us ones which will survive freezing temperatures as well as the hot Texas summers. We also had 10 Jasmine bushes/vines planted all along the fence so we could have our green space in the back yard again. They were knowledgeable, efficient, and cost effective - a happy surprise in these times, half the price of other landscaping companies! We are totally happy with the results, and there are already oranges and figs growing on the trees!
The bad reviews aren't anomalies! I had a terrible experience with H&H Landscaping. The owner, Hubert, was responsive and attentive—until he received my payment of over $1,200 for their "fall refresh package." After that, his concern for customer satisfaction went out the window. The plants they installed died within a week despite consistent watering. When I reached out to their office, they sent some guys to “fix” the problem. All they did was trim back some plants and remove the dying seasonal ones. I tried to follow up with their office multiple times, and each time, the young lady told me she was meeting with Hubert soon and he’d call me. After four rounds of this, Hubert finally texted (not called, as promised) and blamed the issue on “lack of watering.” He insisted that their work wasn’t warrantied. I asked him to call so we could discuss it properly, and when he finally did, he just repeated the same excuses. When I mentioned leaving a review, his response was, “I don’t care, go ahead and post it.” Save yourself the headache and avoid H&H Landscaping if you value quality, professionalism, and accountability.
I am writing to express our dissatisfaction with recent landscaping services provided by H&H Landscaping. We contracted H&H in May 2024 to refresh our exiting flowerbeds. Their initial response was prompt and professional, out the next day and quote in hand the day after. However, once the contract was signed, the customer service declined significantly. We were initially provided with an installation date, which came and went with no activity. After calling the office, we were told that we had not been scheduled for that day but were scheduled several weeks out. Fine, misunderstandings happen. To our surprise, the next day a crew shows up unannounced and starts work on the beds. This resulted in another call to the office where we were told that the crew had been scheduled for this day. Total lack of accountability on the incorrect scheduling, but at least we were getting it done! At the completion of the job, I expressed concern that the plants were significantly smaller than I expected, and one bed was missing a plant. When asked, we were told they install smaller plants to allow the homeowner to trim and shape as they grow. The bed with the missing plant was covered in grass vs. a shrub. At this point, we let it go as it was not worth the argument to get it corrected. About a month after install, we noticed a grassy weed in the beds. This was not anything we had seen in our beds before, and we can only assume that it was introduced in the mulch that was installed. We called the office regarding this and a dead shrub that was under warranty. H&H were very defensive. Their response to the weed issue is that they use the largest mulch company, and the weed could not have come from the mulch. They did finally replace the dead plant, but it is not the same as all the others in the bed, so it now looks odd. On a positive note, the crew was polite polite and hardworking. However, overall, I would not recommend this company. The lack of communication, inaccuracy in scheduling, questionable plant / mulch quality and defensiveness when trying to resolve issues were not worth the final end product.
Hubert, Elmer, and team were all super helpful! Great project and good price, would definitely recommend!
This is just a quick note to express our total satisfaction with the results of our landscaping that H&H completed last week. As shown on the attached pictures, the transformation of our patio area is breathtaking! Not only was the project completed a day sooner than estimated, the quality is outstanding. H&H Property Services along side of Jose which is head of the crew and the entire crew themself were very skilled in their work, and always respectful to us and our property. H&H Property Services was an absolute pleasure to work with, from beginning to end. Their excellent work has been instrumental in improving the appearance and function of our property. They are easy to work with, consistent, and good at what they know best!