Thoroughly enjoyed the stay here. Everything was super clean, the room was surprisingly big and roomy, would be perfect for a longer stay, was sorry to say we only needed one night. The ladies at the front desk were so helpful and kind, breakfast was delicious, and I cannot stress enough how clean and nice the rooms and facility was. What 100% recommend to stay here.
Nick Gavio
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March 15, 2026
Very new and clean hotel that's conveniently located to the major Sugar Land shopping centers. I enjoyed using the walking paths behind the hotel that connect to the nearby residential neighborhoods. Breakfast was good. I didn't get to use the fitness center, but it looked very nice and better than most hotel gyms. Shout out to the cleaning staff as they never seem to stop and clearly have an eye for detail.
Glen “Martin” D
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April 03, 2026
This is a very nice hotel that has great TVs and a good choice of TV channels and is a very nice facility with wonderful staff. I really enjoyed my visit there. Experience with Hilton hotels has always been a good experience and they seem to really treat their customers good by giving cookies and Waters and other goodies.
DaShirl Robins
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June 27, 2026
I was disappointed at check-in. When I was asked for my driver's license and handed it to the clerk, it seems that common courtesy is to do the same, hand back. However, this clerk not on place the driver's license on the counter to pick up, she did it again after asking for my credit card. I hand it to her and in return, she placed it on the counter. After that, there was nothing else that could be said that would have made me feel respected and appreciated as a guest.
D Lashae Davis
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February 23, 2026
So we got here Friday evening and check in was fine. Then we got upstairs and it was instantly humid in the hallways but we tried to ignore because we had ac in the room. The room was clean but there was nowhere to put our luggage. My mom came here for family but also business and could not use her WiFi. We asked about the WiFi several times and was told they had someone working on it Friday, then Saturday, now Sunday. I asked for a late check out because of the amenities inconvenience I was told the WiFi was “Hilton’s issue not ours” and late check out would be a charge. Every other hotel is 12p for check out. Also the two times our rooms were cleaned there was blonde straight hair found, room half cleaned, and no replacement of what we use. Our phone was offline the ENTIRE STAY. So we had to use the app which wasn’t working the best. When people come to stay they pay to have amenities not to be told there’s nothing you can do or expect for us to use our networks which barely worked in the hotel. Staying with Marriott is the best way because we get taken care of better. We expected more from Hilton and we hate that this has dampened our view.
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218 Promenade Wy, Sugar Land, TX 77479, USA
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Thoroughly enjoyed the stay here. Everything was super clean, the room was surprisingly big and roomy, would be perfect for a longer stay, was sorry to say we only needed one night. The ladies at the front desk were so helpful and kind, breakfast was delicious, and I cannot stress enough how clean and nice the rooms and facility was. What 100% recommend to stay here.
Very new and clean hotel that's conveniently located to the major Sugar Land shopping centers. I enjoyed using the walking paths behind the hotel that connect to the nearby residential neighborhoods. Breakfast was good. I didn't get to use the fitness center, but it looked very nice and better than most hotel gyms. Shout out to the cleaning staff as they never seem to stop and clearly have an eye for detail.
This is a very nice hotel that has great TVs and a good choice of TV channels and is a very nice facility with wonderful staff. I really enjoyed my visit there. Experience with Hilton hotels has always been a good experience and they seem to really treat their customers good by giving cookies and Waters and other goodies.
I was disappointed at check-in. When I was asked for my driver's license and handed it to the clerk, it seems that common courtesy is to do the same, hand back. However, this clerk not on place the driver's license on the counter to pick up, she did it again after asking for my credit card. I hand it to her and in return, she placed it on the counter. After that, there was nothing else that could be said that would have made me feel respected and appreciated as a guest.
So we got here Friday evening and check in was fine. Then we got upstairs and it was instantly humid in the hallways but we tried to ignore because we had ac in the room. The room was clean but there was nowhere to put our luggage. My mom came here for family but also business and could not use her WiFi. We asked about the WiFi several times and was told they had someone working on it Friday, then Saturday, now Sunday. I asked for a late check out because of the amenities inconvenience I was told the WiFi was “Hilton’s issue not ours” and late check out would be a charge. Every other hotel is 12p for check out. Also the two times our rooms were cleaned there was blonde straight hair found, room half cleaned, and no replacement of what we use. Our phone was offline the ENTIRE STAY. So we had to use the app which wasn’t working the best. When people come to stay they pay to have amenities not to be told there’s nothing you can do or expect for us to use our networks which barely worked in the hotel. Staying with Marriott is the best way because we get taken care of better. We expected more from Hilton and we hate that this has dampened our view.