This is a very clean, modern, and well-maintained hotel.
Also, I found the front desk staff to be friendly and helpful.
It is evident that the management makes a great effort at cleanliness and customer service.
The free/complimentary breakfast buffet was well stocked, and included cheese omelets, oatmeal, a waffle maker, various cereals, pastries, orange juice, etc.
The coffee was delicious and was available on a self-serve cart, in the morning and throughout the day as well.
My room was on the 'train side' of the hotel, but I did not find the sound of the occasional/periodic train passing by to be a bother. It was just a periodic mild hum in the background, which I easily got accustomed to, and which did not disturb nor prevent my sleep at all.
I found the location of the hotel to be convenient for the places I came to visit, both in Katy and downtown Houston. Also, I enjoyed being able to take a jog in the nearby Memorial Park, which is within walking distance from the hotel.
Miss Twenty
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January 07, 2025
Clean, modern, well kept hotel. With plentiful food options. Coffee, tea & coco available around the clock. $50 charge to check in early. The rooms are equipped with refrigerator & microwave. Very quiet, peaceful stay. Relaxing atmosphere. The staff were courteous and professional. The pool appeared to be very clean. This is definitely my go to spot while visiting Houston . Pleasant experience all the way around.
C Sally
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December 06, 2024
I have stayed here a couple times now. Same result - great service! comfortable rooms, a gated lot for car safety, great breakfast, and nice rooms. Location is super convenient and the only thing I don't like is that last time I tried to stay here, they were sold out. boo for me, great that they do such a great job that people keep coming back!
Jennifer Vela
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July 27, 2024
Pet-friendly!!! Clean, modern rooms & property. I absolutely appreciate the gated parking & pet area. The added level of security is what I appreciate most, only second to the way this hotel welcomed our 2 medium dogs for a very reasonable two-digit fee. The continental breakfast was top-notch in its variety & freshness & the noon check-out time more than makes up for the 3p check-in time. There are multiple grassy pet relief areas that are well-manicured & clean. We will absolutely stay here again. (And the reviews about the awkward entrance are somewhat true. As long as you approach the entrance slowly, you should have no problem finding it.)
Nicole
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July 31, 2024
The staff and breakfast were top notch! Every employee we passed in the halls or lobby greeted us with a smile. I was not expecting anything more than a grab-and-go style breakfast, but we were so impressed by the quality and variety!
Unfortunately, both beds in our room were the worst we’ve ever had in a hotel room. The sag in the middle was immediately visible when we walked in the room, and it was unbearable to sleep on. Other family members were staying in a different room, and their bed was totally fine. This aspect is enough to prevent us from booking in the future, but the staff certainly deserves big recognition for their welcoming enthusiasm.
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5820 Katy Fwy, Houston, TX 77007, USA
Claim Listing: Hampton Inn & Suites Houston Heights I-10
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This is a very clean, modern, and well-maintained hotel. Also, I found the front desk staff to be friendly and helpful. It is evident that the management makes a great effort at cleanliness and customer service. The free/complimentary breakfast buffet was well stocked, and included cheese omelets, oatmeal, a waffle maker, various cereals, pastries, orange juice, etc. The coffee was delicious and was available on a self-serve cart, in the morning and throughout the day as well. My room was on the 'train side' of the hotel, but I did not find the sound of the occasional/periodic train passing by to be a bother. It was just a periodic mild hum in the background, which I easily got accustomed to, and which did not disturb nor prevent my sleep at all. I found the location of the hotel to be convenient for the places I came to visit, both in Katy and downtown Houston. Also, I enjoyed being able to take a jog in the nearby Memorial Park, which is within walking distance from the hotel.
Clean, modern, well kept hotel. With plentiful food options. Coffee, tea & coco available around the clock. $50 charge to check in early. The rooms are equipped with refrigerator & microwave. Very quiet, peaceful stay. Relaxing atmosphere. The staff were courteous and professional. The pool appeared to be very clean. This is definitely my go to spot while visiting Houston . Pleasant experience all the way around.
I have stayed here a couple times now. Same result - great service! comfortable rooms, a gated lot for car safety, great breakfast, and nice rooms. Location is super convenient and the only thing I don't like is that last time I tried to stay here, they were sold out. boo for me, great that they do such a great job that people keep coming back!
Pet-friendly!!! Clean, modern rooms & property. I absolutely appreciate the gated parking & pet area. The added level of security is what I appreciate most, only second to the way this hotel welcomed our 2 medium dogs for a very reasonable two-digit fee. The continental breakfast was top-notch in its variety & freshness & the noon check-out time more than makes up for the 3p check-in time. There are multiple grassy pet relief areas that are well-manicured & clean. We will absolutely stay here again. (And the reviews about the awkward entrance are somewhat true. As long as you approach the entrance slowly, you should have no problem finding it.)
The staff and breakfast were top notch! Every employee we passed in the halls or lobby greeted us with a smile. I was not expecting anything more than a grab-and-go style breakfast, but we were so impressed by the quality and variety! Unfortunately, both beds in our room were the worst we’ve ever had in a hotel room. The sag in the middle was immediately visible when we walked in the room, and it was unbearable to sleep on. Other family members were staying in a different room, and their bed was totally fine. This aspect is enough to prevent us from booking in the future, but the staff certainly deserves big recognition for their welcoming enthusiasm.