Pretty old hotel. Everything in the room is quite dated and the water wouldn't get past lukewarm. Nothing like a lukewarm shower after a long day. The parking garage isn't great. They park all the trucks up top making it difficult to navigate to the garage. This is because the height limit in the garage is 6ft. Very tight. Starbucks inside is nice to have though, since breakfast doesn't open until 630 which is too late to eat and get to work. The servers in the bar/restaurant are awesome.
Treat People Right
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December 22, 2024
Very secure, clean and safe location. However my interaction with some of the front desk staff was less than ideal. The overall environment of this hotel is awesome. I felt safe and secure. Yet the negative interactions I had with the front desk staff did affect my experience. Out of respect for the Hilton brand I will not go into detail. I also invest in this brand. So hopefully management will invest time in their front desk staff in regards to proper communication skills or the true meaning of southern hospitality. Note to the front desk staff, " if you are black and you have black guest it is okay to be nice and professional."
Ebony H
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January 31, 2025
Everything was nice. My only issue was that they added charges to my account. That wasn't correct, and I didn't agree with that, but the situation was handled. Parking is a little crazy. Because you have to go to the same garage with church parking, so just be mindful. Other than that, the amenities and everything on the inside is very nice. They have Starbucks to have a restaurant. They have a bar and the ballroom and like media rooms, but like conferences and stuff, they are very huge.
Niekya Smith
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December 12, 2024
Very horrible & disgusting experience. I have been meaning to do this full review but have been so busy. Here are a few pictures before I forget. I will be elaborating further. The service as was horrible. Roaches in room. Disgusting coffee makers. Showers wasn’t working properly. Toilet broken. Desk hasn’t been cleaned. Apparent dust in a lot of places. It smelled musty. Rat in kitchen. No accountability. This was the very worst hotel experience I ever had in my life. This was the only double tree I ever visit with this poor of quality. But as mentioned I will elaborate further when I get a little more time. I would not suggest anyone to go there. Hunt at why it was only like 10 percent of the hotel occupied & hint why the restaurants could barely stay open the whole time because of labor cost. The workers were very unwelcoming. Only person I could say that had excellent customer service was OZZY out front, but I believe he was hired by third part valet service.
University of Louisiana Alumna
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March 08, 2025
3.7.25
Great stay. You will pay to park, though. Self-Parking costs, too.
You will also not have any good lighting in the bathroom. Bathroom lights are very dim.
The breakfast is an $18.00 buffet...and it does not look like anything that isn't served at a regular sub-par hotel.
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Pretty old hotel. Everything in the room is quite dated and the water wouldn't get past lukewarm. Nothing like a lukewarm shower after a long day. The parking garage isn't great. They park all the trucks up top making it difficult to navigate to the garage. This is because the height limit in the garage is 6ft. Very tight. Starbucks inside is nice to have though, since breakfast doesn't open until 630 which is too late to eat and get to work. The servers in the bar/restaurant are awesome.
Very secure, clean and safe location. However my interaction with some of the front desk staff was less than ideal. The overall environment of this hotel is awesome. I felt safe and secure. Yet the negative interactions I had with the front desk staff did affect my experience. Out of respect for the Hilton brand I will not go into detail. I also invest in this brand. So hopefully management will invest time in their front desk staff in regards to proper communication skills or the true meaning of southern hospitality. Note to the front desk staff, " if you are black and you have black guest it is okay to be nice and professional."
Everything was nice. My only issue was that they added charges to my account. That wasn't correct, and I didn't agree with that, but the situation was handled. Parking is a little crazy. Because you have to go to the same garage with church parking, so just be mindful. Other than that, the amenities and everything on the inside is very nice. They have Starbucks to have a restaurant. They have a bar and the ballroom and like media rooms, but like conferences and stuff, they are very huge.
Very horrible & disgusting experience. I have been meaning to do this full review but have been so busy. Here are a few pictures before I forget. I will be elaborating further. The service as was horrible. Roaches in room. Disgusting coffee makers. Showers wasn’t working properly. Toilet broken. Desk hasn’t been cleaned. Apparent dust in a lot of places. It smelled musty. Rat in kitchen. No accountability. This was the very worst hotel experience I ever had in my life. This was the only double tree I ever visit with this poor of quality. But as mentioned I will elaborate further when I get a little more time. I would not suggest anyone to go there. Hunt at why it was only like 10 percent of the hotel occupied & hint why the restaurants could barely stay open the whole time because of labor cost. The workers were very unwelcoming. Only person I could say that had excellent customer service was OZZY out front, but I believe he was hired by third part valet service.
3.7.25 Great stay. You will pay to park, though. Self-Parking costs, too. You will also not have any good lighting in the bathroom. Bathroom lights are very dim. The breakfast is an $18.00 buffet...and it does not look like anything that isn't served at a regular sub-par hotel.