Avoid at all costs Indian guy in the reception was extremely rude plus hotel has bed bugs.plus he overcharged us 35$ for one more person in the room while the hotel policy says it's $15 AVOID AT ALL COSTS!!
Perfected Paradigms
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September 09, 2025
Had to last minute relocate my small family into a room for the weekend, as the AC in our home went out. Woke up on the serving morning to painful bites on my face and arm. Upon reporting this, the managers were ok with refunding last night paid stay. Went back in to double check after my children and found bug that was biting me as I smooshed it and it was full of blood! Grateful it plagued me with bites and not my other children, but still. I was accommodated due to the discomfort. Grateful for that, atleast, but will never stay in 106, again. Hope they fumigate as no other guest will have to experience the painful bites, Iβm awaiting to heal π
Wendy Browne
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October 19, 2024
Room was clean enough for short visit. Appeared wiped down, no mold or hair balls or alarming stains. Bring your own bedding as I suggest for any hotel. Headboard needs securing to prevent noise. πΈβ A/C worked well, helped reduce typical musty hotel smell. Appreciate the lack of carpet. No dresser/cabinet to place belongings. Felt secure enough, quiet for a weekend night. Housekeeping was still working at 1:30am, be sure to leave them a few bucks.
Theresa Biddlecome
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July 04, 2025
We have stayed here several times we usually go for the jacuzzi room
It's tucked off in the back some would say not a great location but the privacy of the location is exactly what I look for when I stay somewhere
There's not a lot of traffic they do not permit traffic
Customer service is short sweet and to the point
Overall we enjoy our stay every time we go
Thank you Crystal suites for your hospitality
Tracey Causer
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November 15, 2014
I arrived very late (after 11 pm) after having to leave another AWFUL hotel. The front desk checked me in quickly. The parking lot was well lit and there were no people loitering outside. My room was very clean with NO bugs (as mentioned by another reviewer). Everything worked in the room. I slept well without any disturbances. It was very quiet. I will return very soon. Nice hotel. Convenient location.
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12962 South Fwy, Houston, TX 77047, USA
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Avoid at all costs Indian guy in the reception was extremely rude plus hotel has bed bugs.plus he overcharged us 35$ for one more person in the room while the hotel policy says it's $15 AVOID AT ALL COSTS!!
Had to last minute relocate my small family into a room for the weekend, as the AC in our home went out. Woke up on the serving morning to painful bites on my face and arm. Upon reporting this, the managers were ok with refunding last night paid stay. Went back in to double check after my children and found bug that was biting me as I smooshed it and it was full of blood! Grateful it plagued me with bites and not my other children, but still. I was accommodated due to the discomfort. Grateful for that, atleast, but will never stay in 106, again. Hope they fumigate as no other guest will have to experience the painful bites, Iβm awaiting to heal π
Room was clean enough for short visit. Appeared wiped down, no mold or hair balls or alarming stains. Bring your own bedding as I suggest for any hotel. Headboard needs securing to prevent noise. πΈβ A/C worked well, helped reduce typical musty hotel smell. Appreciate the lack of carpet. No dresser/cabinet to place belongings. Felt secure enough, quiet for a weekend night. Housekeeping was still working at 1:30am, be sure to leave them a few bucks.
We have stayed here several times we usually go for the jacuzzi room It's tucked off in the back some would say not a great location but the privacy of the location is exactly what I look for when I stay somewhere There's not a lot of traffic they do not permit traffic Customer service is short sweet and to the point Overall we enjoy our stay every time we go Thank you Crystal suites for your hospitality
I arrived very late (after 11 pm) after having to leave another AWFUL hotel. The front desk checked me in quickly. The parking lot was well lit and there were no people loitering outside. My room was very clean with NO bugs (as mentioned by another reviewer). Everything worked in the room. I slept well without any disturbances. It was very quiet. I will return very soon. Nice hotel. Convenient location.