Crystal Suites

12962 South Fwy, Houston, TX 77047, USA

About Crystal Suites

3.3 / 5

from reviews

Is this your business?

    Rachel Santibanez Dennis
    -
    April 28, 2025

    Had a friend tell me about their stay and was told that the guy at the office was completely rude and speaking rudely to them. He asked if they were ok or slow or something. Completely out of line.

    Buzz Turner
    -
    March 19, 2025

    Room smells like pot smoke. Can't get rid of it. And the guy at the front desk. Was an asshole refused to use my h&r block card so I had to pay cash. Thank the gods it's only one night

    Wendy Browne
    -
    October 19, 2024

    Room was clean enough for short visit. Appeared wiped down, no mold or hair balls or alarming stains. Bring your own bedding as I suggest for any hotel. Headboard needs securing to prevent noise. šŸøā˜• A/C worked well, helped reduce typical musty hotel smell. Appreciate the lack of carpet. No dresser/cabinet to place belongings. Felt secure enough, quiet for a weekend night. Housekeeping was still working at 1:30am, be sure to leave them a few bucks.

    Kierra Desmore
    -
    February 26, 2024

    These reviews have to be fake, paid reviews. The hotel was a small truck stop hotel with the nastiest smell I’ve ever smelt. Booked a jacuzzi room & the jacuzzi was full of brown specs floating around & a film of cleaning products that they obviously didn’t wipe well enough. As the water came out to fill the jacuzzi you could literally smell poop. It was sickening! Spilled some water on the floor & went to clean it up the towel actually turned black bc the floors were just that gross. Beds were hard as rocks & the covers had burn holes all in them. The lady at the front desk was nice in the morning but the man we had to deal with at night was super rude. We didn’t even finish our stay it was so bad. Never, EVER again.

    Janine Perez
    -
    September 23, 2024

    DO NOT STAY HERE, BED BUGS!!!! I just stayed here and the rooms are filthyD the guys upfront is so rude and mean just from walking in he was being an asshole. To top it off the rooms are infested with bedbugs. I woke up too a bed bug next to my face and was bitten EVERYWHERE!!!

    Crystal Suites

    Our Address

    12962 South Fwy, Houston, TX 77047, USA

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