Crystal Suites

12962 South Fwy, Houston, TX 77047, USA

About Crystal Suites

3.3 / 5

from reviews

Is this your business?

    Wendy Browne
    -
    October 19, 2024

    Room was clean enough for short visit. Appeared wiped down, no mold or hair balls or alarming stains. Bring your own bedding as I suggest for any hotel. Headboard needs securing to prevent noise. šŸøā˜• A/C worked well, helped reduce typical musty hotel smell. Appreciate the lack of carpet. No dresser/cabinet to place belongings. Felt secure enough, quiet for a weekend night. Housekeeping was still working at 1:30am, be sure to leave them a few bucks.

    Buzz Turner
    -
    March 19, 2025

    Room smells like pot smoke. Can't get rid of it. And the guy at the front desk. Was an asshole refused to use my h&r block card so I had to pay cash. Thank the gods it's only one night

    Janine Perez
    -
    September 23, 2024

    DO NOT STAY HERE, BED BUGS!!!! I just stayed here and the rooms are filthyD the guys upfront is so rude and mean just from walking in he was being an asshole. To top it off the rooms are infested with bedbugs. I woke up too a bed bug next to my face and was bitten EVERYWHERE!!!

    Kierra Desmore
    -
    February 26, 2024

    These reviews have to be fake, paid reviews. The hotel was a small truck stop hotel with the nastiest smell Iā€™ve ever smelt. Booked a jacuzzi room & the jacuzzi was full of brown specs floating around & a film of cleaning products that they obviously didnā€™t wipe well enough. As the water came out to fill the jacuzzi you could literally smell poop. It was sickening! Spilled some water on the floor & went to clean it up the towel actually turned black bc the floors were just that gross. Beds were hard as rocks & the covers had burn holes all in them. The lady at the front desk was nice in the morning but the man we had to deal with at night was super rude. We didnā€™t even finish our stay it was so bad. Never, EVER again.

    Charisse Rossum
    -
    August 02, 2024

    These people are awful and racist. I was greeted by an awful stinch and even worse attitude from the front desk. I called ahead but when they saw my race they were very nasty. Refused service because I didn't beg for a trash room. Will be reporting the establishment for discrimination.

    Crystal Suites

    Our Address

    12962 South Fwy, Houston, TX 77047, USA

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