Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

2712 Southwest Fwy, Houston, TX 77098, USA

About Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.8 / 5

from reviews

Is this your business?

    Genevieve Catherine
    -
    February 05, 2025

    Bed and rooms where clean and front desk staff just lovely. Really good pillows 🤣 I heavily judge hotels by their pillows... Be warned it is a party hotel on weekends, hardly the hotels fault but their reasonable price and proximity to clubs/bars make it attractive to those coming to town to party. If you're here on business and don't mind the drunk person making a bunch of noise in the hall at 2am who can't figure out how to get their key in the door then you're good. I spoke to the front desk and it seems to just be a weekend thing when big events are in town, profusely apologetic. Not the hotel or staffs fault in anyway shape or form. They have security in the lobby overnight too which was a nice to have/eased my mind. Easy access parking structure attached to the hotel too so nice safe and monitored parking!

    Brian Murphy
    -
    December 12, 2024

    I'm currently a guest here in the hotel and on business. I love this place. You get way more for your money here and if you don't want to drive Anywhere you're in a safe area to walk. 500 feet from the hotel is a wonderful place connected to a beautiful urban park. Just walking the block you will find some of the best restaurants anywhere. Location, location, location......and the rooms are very nice. I have a great city view. And I'm in the trendy area. You can't get anything better in Houston if you paid twice as much.

    Michael S***
    -
    November 27, 2024

    No hot water in my first room, then they wanted me to wait until Engineering came to fix it. Moved to another room and soon as I got off the elevator there was a strong odor that smells like mold. I canceled the remaining days and requested a refund. The property needs a serious remodel. Smells bad on most floors and no hot water in either room. Terrible experience. I will never book this hotel again. The hotel manger needs to read these reviews and do a serious evaluation of the property. Even with price discounts it's not worth staying here. Night was ruined and they offered ZERO to accommodate my troubles. I'm a traveling professional and I AVOID properties like this.

    Denise H
    -
    January 13, 2025

    The check-in was great! Christina was friendly and efficient. Even when she told us we had to pay $25 for the night for parking, she was kind about it. Breakfast had a good variety to choose from and friendly servers. The horribly stained sofa in the room and the towels placed right beside the toilet is what made this hotel less than perfect

    Rene Horne
    -
    February 02, 2025

    Don’t waste your time or money staying here. Needs an upgrade. Toilet didn’t work. Never got fixed even after reporting it twice. Microwave makes rattling noise. Fridge is super tiny. No room to fit anything really. If you need towels, be prepared to go without unless you want to wait for over 20 minutes in the lobby to speak to someone. Glad I was here for just 1 night. Terrible service. Go somewhere else.

    Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

    Our Address

    2712 Southwest Fwy, Houston, TX 77098, USA

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