I enjoyed my one night stay here. I was aware of the $25 parking charge so it wasn’t an issue when booking for me. I did see a security guard in the garage which was awesome.
I was able to check in early and I got the high floor I asked for. Spacious, well appointed room. Unfortunately, the AC was not working in my room. I got a text from the manager asking how was the room and when I responded about the AC, I got no response. So I went to the front desk.
They sent the facilities team to fix and they did indeed do a great job!
Breakfast was ~$20, so I just paid for a $4 coffee and headed out.
Thanks!
Martha Bexley
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March 25, 2025
My son booked me a room here. I was having surgery and didn't want to fight Houston morning traffic. The hotel staff was very friendly upon our arrival. They answered all of my questions. The room was very clean and the bed was super comfortable! I was surprised at how quiet our room was. I hope I never have to have surgery again in the medical center, but if i I do, I will definitely stay here.
Takisha “TonicaRae” Johnson
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March 24, 2025
Driving up to the entry was a security guard standing in front, watching us drive up. Didn't speak 😕. Lobby was totally Beetlejuice themed. Not in a fun way. Front desk was very rude, not welcoming at all. Rooms were plain. Charged for parking. Arranged for late check out at 2 over the phn. When I got there, they could only do untill 12. House keeping came at 10 and then again at 11. The person said they where cleaning and when I declined the said I'm late for checkout. I packed up and left bc I felt like they wanted us to leave. The bed was comfortable . I will never stay here again. I pain more for an old room here than I ever have and they didn't have free breakfast. Lots of ppl standing around outside. 🙄 just unprofessional all around.
Luis Ramos
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February 14, 2025
⭐☆☆☆☆ - Valentine’s Day Disaster: Long Lines, No Sleep, and a Broken Hotel
From the moment we arrived, our romantic Valentine’s getaway was doomed. The hotel’s logo was broken and barely hanging at the entrance—giving off an abandoned, rundown vibe. A sad, handwritten “No Smoking” sign taped to a bench outside only reinforced the bad first impression.
Check-in was smooth, thanks to the kind front desk employee, but that was the only good part of our stay. The real nightmare began when we tried to get to our room. Out of four elevators, only one worked in this 15+ floor hotel, and the line to use it wrapped through the lobby. We had to wait an eternity just to squeeze into the rickety, screeching death trap. Every time it moved, it groaned and rattled so violently that we genuinely feared it might break down mid-ride.
When we finally made it to our room on the 10th floor, we quickly realized we weren’t going to get any sleep. The loud mechanical clanking of the one overworked elevator echoed through the walls all night long. Romance? Not happening. Rest? Impossible. We had to go back downstairs and beg for a different room, just to escape the non-stop noise. And of course, that meant waiting in the ridiculous elevator line again.
At this point, I’d had enough. I went straight to the front desk, demanded a refund, and booked another hotel. I refuse to spend another minute in this place. If you’re even considering staying here—don’t. Save yourself the frustration and book literally anywhere else.
Genevieve Catherine
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February 05, 2025
Bed and rooms where clean and front desk staff just lovely. Really good pillows 🤣 I heavily judge hotels by their pillows...
Be warned it is a party hotel on weekends, hardly the hotels fault but their reasonable price and proximity to clubs/bars make it attractive to those coming to town to party. If you're here on business and don't mind the drunk person making a bunch of noise in the hall at 2am who can't figure out how to get their key in the door then you're good. I spoke to the front desk and it seems to just be a weekend thing when big events are in town, profusely apologetic. Not the hotel or staffs fault in anyway shape or form. They have security in the lobby overnight too which was a nice to have/eased my mind. Easy access parking structure attached to the hotel too so nice safe and monitored parking!
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I enjoyed my one night stay here. I was aware of the $25 parking charge so it wasn’t an issue when booking for me. I did see a security guard in the garage which was awesome. I was able to check in early and I got the high floor I asked for. Spacious, well appointed room. Unfortunately, the AC was not working in my room. I got a text from the manager asking how was the room and when I responded about the AC, I got no response. So I went to the front desk. They sent the facilities team to fix and they did indeed do a great job! Breakfast was ~$20, so I just paid for a $4 coffee and headed out. Thanks!
My son booked me a room here. I was having surgery and didn't want to fight Houston morning traffic. The hotel staff was very friendly upon our arrival. They answered all of my questions. The room was very clean and the bed was super comfortable! I was surprised at how quiet our room was. I hope I never have to have surgery again in the medical center, but if i I do, I will definitely stay here.
Driving up to the entry was a security guard standing in front, watching us drive up. Didn't speak 😕. Lobby was totally Beetlejuice themed. Not in a fun way. Front desk was very rude, not welcoming at all. Rooms were plain. Charged for parking. Arranged for late check out at 2 over the phn. When I got there, they could only do untill 12. House keeping came at 10 and then again at 11. The person said they where cleaning and when I declined the said I'm late for checkout. I packed up and left bc I felt like they wanted us to leave. The bed was comfortable . I will never stay here again. I pain more for an old room here than I ever have and they didn't have free breakfast. Lots of ppl standing around outside. 🙄 just unprofessional all around.
⭐☆☆☆☆ - Valentine’s Day Disaster: Long Lines, No Sleep, and a Broken Hotel From the moment we arrived, our romantic Valentine’s getaway was doomed. The hotel’s logo was broken and barely hanging at the entrance—giving off an abandoned, rundown vibe. A sad, handwritten “No Smoking” sign taped to a bench outside only reinforced the bad first impression. Check-in was smooth, thanks to the kind front desk employee, but that was the only good part of our stay. The real nightmare began when we tried to get to our room. Out of four elevators, only one worked in this 15+ floor hotel, and the line to use it wrapped through the lobby. We had to wait an eternity just to squeeze into the rickety, screeching death trap. Every time it moved, it groaned and rattled so violently that we genuinely feared it might break down mid-ride. When we finally made it to our room on the 10th floor, we quickly realized we weren’t going to get any sleep. The loud mechanical clanking of the one overworked elevator echoed through the walls all night long. Romance? Not happening. Rest? Impossible. We had to go back downstairs and beg for a different room, just to escape the non-stop noise. And of course, that meant waiting in the ridiculous elevator line again. At this point, I’d had enough. I went straight to the front desk, demanded a refund, and booked another hotel. I refuse to spend another minute in this place. If you’re even considering staying here—don’t. Save yourself the frustration and book literally anywhere else.
Bed and rooms where clean and front desk staff just lovely. Really good pillows 🤣 I heavily judge hotels by their pillows... Be warned it is a party hotel on weekends, hardly the hotels fault but their reasonable price and proximity to clubs/bars make it attractive to those coming to town to party. If you're here on business and don't mind the drunk person making a bunch of noise in the hall at 2am who can't figure out how to get their key in the door then you're good. I spoke to the front desk and it seems to just be a weekend thing when big events are in town, profusely apologetic. Not the hotel or staffs fault in anyway shape or form. They have security in the lobby overnight too which was a nice to have/eased my mind. Easy access parking structure attached to the hotel too so nice safe and monitored parking!