The hotel is highly exemplary in terms of guests desired amenities and services.Rooms / Suites are size-able, well maintained and super comfortable. Price is reasonably competitive. Breakfast is good and consistent. Office support equipments and supplies are easily available and accessible. Environment is absolutely clean and hygienic. Parking is as easy as it comes and it’s free!…The staff are top notch, cordial and professional. Nabina at the front desk will always welcome you in like family and always prompt in attending to your requests. She’s so cheerful and considerate. Sunny is always ready to be of help and looking into demands ASAP.
Here, the housekeepers get the job really done!
I will certainly be here again and with friends.
Cheers! Prince .
Mansour
-
February 12, 2025
Very clean Lobby, easy parking, clean room and comfortable bed. The showers are really nice and I appreciate!
"I have a small complaint. I come here every two weeks for two nights of relaxation because I am a truck driver. One time, I mistakenly paid for three nights instead of two. After an hour, I realized my mistake, but they told me it was non-refundable. This was very disappointing."
Leslie Sharper
-
February 11, 2025
I have stayed here for months and with experience i am recommending this place. It is a clean property and smells good. Sunny is very helpful and another lady young lady too. There is one lady with hat who looks like meg from family guy who is strict but overall property is good and clean rooms. They hosted me when i was with Fema and I returned due to the rooms and service
Rachel Arnold
-
March 10, 2025
If I could give this place 0 stars I would. I PAID room for a special night (for my child) on Valentines Day (the room was already 181.00). When my child arrived on this special day to check in she was told that she could not because they needed my card, no further information was given other than that. So of course I went up there myself to see what was the problem. When I got there the receptionist told me "I needed to have your card for a 100 refundable deposit just in case." I calmed down a little but was a bit suspicious because why couldn't you say that over the phone? This past weekend I went over my finances and realized there was 100 missing from my calculations so, of course I called since I never received an email stating that I would be charged or anything. When I called 713-774-7707 the same woman that gave me a hard time weeks before answered. She seemed shocked that I was calling about the money that I never got refunded. She proceeds to tell me that I WOULD NOT BE GETTING THE 100 BACK BECAUSE OF DIRTY TOWELS AND A STAINED PILLOW CASE THAT CAN NOT BE WASHED! ABSOLUTLEY NOT! 100 DOLLARS FOR 2 TOWELS!! I ASKED FOR PHOTOGRAPHIC PROOF WHICH WAS NOT PROVIDED TO ME! What a fraud! My child cleaned the room before leaving and even swept but was charged for towels and A pillow case that is recycled and thrown away daily? The only nice person that I spoke with was the customer service rep (Juan) that understood my frustration. This is how the room looked on the day of check out Feb 15th. I WOULD NOT EVER SUGGEST THIS PLACE TO ANYONE!! I'll give you all an update to the receptionist name when I find out. I'm beyond angry!! LONG STORY SHORT DONT GO HERE BECAUSE THEY BASICALLY ARE CON ARTIST AND WILL TAKE YOUR DEPOSIT FOR ANYTHING!!!
Heather Hoadley
-
December 29, 2024
Worst stay ever. If I could give this place a negative star I would. We pulled in to the hotel and it had damage to the outside of the building. We tried to cancel our four night stay on reservation and she said they could not do that and no refunds. We decided to stay the evening while finding another hotel. Floors dirty, couldn’t sit on the couch because it was filthy, no table in the rooms as the pictures show, ice bucket no ice bags and no top, odd characters throughout the hotel all evening. Me and my family felt incredibly unsafe all evening. Could not wait to get out of this place in the morning. We have eat the $300 cost and paid another $430 to get another place. I never write reviews but I was so upset with this place I had to WARN others and I mean WARN.
Our Address
7707 W Sam Houston Pkwy S, Houston, TX 77072, USA
Claim Listing: Comfort Suites near Westchase on Beltway 8
Please Login or Register an Account to Claim Listing
The hotel is highly exemplary in terms of guests desired amenities and services.Rooms / Suites are size-able, well maintained and super comfortable. Price is reasonably competitive. Breakfast is good and consistent. Office support equipments and supplies are easily available and accessible. Environment is absolutely clean and hygienic. Parking is as easy as it comes and it’s free!…The staff are top notch, cordial and professional. Nabina at the front desk will always welcome you in like family and always prompt in attending to your requests. She’s so cheerful and considerate. Sunny is always ready to be of help and looking into demands ASAP. Here, the housekeepers get the job really done! I will certainly be here again and with friends. Cheers! Prince .
Very clean Lobby, easy parking, clean room and comfortable bed. The showers are really nice and I appreciate! "I have a small complaint. I come here every two weeks for two nights of relaxation because I am a truck driver. One time, I mistakenly paid for three nights instead of two. After an hour, I realized my mistake, but they told me it was non-refundable. This was very disappointing."
I have stayed here for months and with experience i am recommending this place. It is a clean property and smells good. Sunny is very helpful and another lady young lady too. There is one lady with hat who looks like meg from family guy who is strict but overall property is good and clean rooms. They hosted me when i was with Fema and I returned due to the rooms and service
If I could give this place 0 stars I would. I PAID room for a special night (for my child) on Valentines Day (the room was already 181.00). When my child arrived on this special day to check in she was told that she could not because they needed my card, no further information was given other than that. So of course I went up there myself to see what was the problem. When I got there the receptionist told me "I needed to have your card for a 100 refundable deposit just in case." I calmed down a little but was a bit suspicious because why couldn't you say that over the phone? This past weekend I went over my finances and realized there was 100 missing from my calculations so, of course I called since I never received an email stating that I would be charged or anything. When I called 713-774-7707 the same woman that gave me a hard time weeks before answered. She seemed shocked that I was calling about the money that I never got refunded. She proceeds to tell me that I WOULD NOT BE GETTING THE 100 BACK BECAUSE OF DIRTY TOWELS AND A STAINED PILLOW CASE THAT CAN NOT BE WASHED! ABSOLUTLEY NOT! 100 DOLLARS FOR 2 TOWELS!! I ASKED FOR PHOTOGRAPHIC PROOF WHICH WAS NOT PROVIDED TO ME! What a fraud! My child cleaned the room before leaving and even swept but was charged for towels and A pillow case that is recycled and thrown away daily? The only nice person that I spoke with was the customer service rep (Juan) that understood my frustration. This is how the room looked on the day of check out Feb 15th. I WOULD NOT EVER SUGGEST THIS PLACE TO ANYONE!! I'll give you all an update to the receptionist name when I find out. I'm beyond angry!! LONG STORY SHORT DONT GO HERE BECAUSE THEY BASICALLY ARE CON ARTIST AND WILL TAKE YOUR DEPOSIT FOR ANYTHING!!!
Worst stay ever. If I could give this place a negative star I would. We pulled in to the hotel and it had damage to the outside of the building. We tried to cancel our four night stay on reservation and she said they could not do that and no refunds. We decided to stay the evening while finding another hotel. Floors dirty, couldn’t sit on the couch because it was filthy, no table in the rooms as the pictures show, ice bucket no ice bags and no top, odd characters throughout the hotel all evening. Me and my family felt incredibly unsafe all evening. Could not wait to get out of this place in the morning. We have eat the $300 cost and paid another $430 to get another place. I never write reviews but I was so upset with this place I had to WARN others and I mean WARN.