The room wasn't bad for the price, especially on short notice. I wasn’t too disappointed overall. However, the housekeeping could be better—the room felt rushed, with leftover hairs, stained curtains, and even old blood on some towels. When I reported it, the staff member just said to come get new ones. Bloody towels should be thrown out, not reused. On a positive note, the two female staff members I interacted with were very nice and friendly
Craig Kerss
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March 22, 2025
Hotel stay was great! Automated system asking to pre check in and pre check out a bit much. The staff and hotel were fine but the idea from corporate to bother guests at 7:30 in the morning to remind them to go tell the supervisor at the front seat how your stay was or not get your rewards points is out of control.
7:33 AM
“Dear guests, please come by the front desk and let us know how your experience with your stay was. We are adding hundreds of points to your Choice Privileges account which is good for discounts on future stays. You only get these points if you come by the front desk and see our GM, LaNetta or Supervisor Pam. Have a safe trip to your destination and thank you for staying with us.”
Richie Herscovitch
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April 23, 2025
** They DO NOT have an airport shuttle** FYI it’s several miles from IAH. Overall the hotel services its purpose but left me unsatisfied. The room is pretty basic with a passable bed. The service from the front desk was nice enough and welcoming though. Breakfast is only from 6-9 so a small window. I booked this hotel purely for the shuttle and breakfast which both I did not get but overall if I knew going in to the experience this would’ve been the case, maybe I’d have stayed or maybe chosen otherwise.
Justin Walker
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January 28, 2025
Excellent hotel! Clean and newer/updated rooms. Great water pressure too. I have to say above all though the staff was incredibly friendly and helpful. They checked me in quickly and helped me find my room and made sure I had everything I needed. Thank you Abey! Also I didn't catch the person's name of who checked me out but she was absolute sunshine. Thank you!
Felicia Miller
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February 03, 2025
Great customer service! I met the GM, Lanetta, who displayed great customer service. The rooms were clean and a nice size.. the fridge kept everything cold. Also, the complimentary breakfast was more than a pastry bar. There was Actual breakfast.
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7502 N Sam Houston Pkwy E, Humble, TX 77396, USA
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The room wasn't bad for the price, especially on short notice. I wasn’t too disappointed overall. However, the housekeeping could be better—the room felt rushed, with leftover hairs, stained curtains, and even old blood on some towels. When I reported it, the staff member just said to come get new ones. Bloody towels should be thrown out, not reused. On a positive note, the two female staff members I interacted with were very nice and friendly
Hotel stay was great! Automated system asking to pre check in and pre check out a bit much. The staff and hotel were fine but the idea from corporate to bother guests at 7:30 in the morning to remind them to go tell the supervisor at the front seat how your stay was or not get your rewards points is out of control. 7:33 AM “Dear guests, please come by the front desk and let us know how your experience with your stay was. We are adding hundreds of points to your Choice Privileges account which is good for discounts on future stays. You only get these points if you come by the front desk and see our GM, LaNetta or Supervisor Pam. Have a safe trip to your destination and thank you for staying with us.”
** They DO NOT have an airport shuttle** FYI it’s several miles from IAH. Overall the hotel services its purpose but left me unsatisfied. The room is pretty basic with a passable bed. The service from the front desk was nice enough and welcoming though. Breakfast is only from 6-9 so a small window. I booked this hotel purely for the shuttle and breakfast which both I did not get but overall if I knew going in to the experience this would’ve been the case, maybe I’d have stayed or maybe chosen otherwise.
Excellent hotel! Clean and newer/updated rooms. Great water pressure too. I have to say above all though the staff was incredibly friendly and helpful. They checked me in quickly and helped me find my room and made sure I had everything I needed. Thank you Abey! Also I didn't catch the person's name of who checked me out but she was absolute sunshine. Thank you!
Great customer service! I met the GM, Lanetta, who displayed great customer service. The rooms were clean and a nice size.. the fridge kept everything cold. Also, the complimentary breakfast was more than a pastry bar. There was Actual breakfast.