Hotel stay was great! Automated system asking to pre check in and pre check out a bit much. The staff and hotel were fine but the idea from corporate to bother guests at 7:30 in the morning to remind them to go tell the supervisor at the front seat how your stay was or not get your rewards points is out of control.
7:33 AM
“Dear guests, please come by the front desk and let us know how your experience with your stay was. We are adding hundreds of points to your Choice Privileges account which is good for discounts on future stays. You only get these points if you come by the front desk and see our GM, LaNetta or Supervisor Pam. Have a safe trip to your destination and thank you for staying with us.”
Justin Walker
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January 28, 2025
Excellent hotel! Clean and newer/updated rooms. Great water pressure too. I have to say above all though the staff was incredibly friendly and helpful. They checked me in quickly and helped me find my room and made sure I had everything I needed. Thank you Abey! Also I didn't catch the person's name of who checked me out but she was absolute sunshine. Thank you!
Mr. Sanford
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March 25, 2025
I must say I was impressed with this hotel visit. The Manager and staff were professional. The rooms were clean, the furniture and carpet did not have stains on them, the breakfast was just what I needed.
Felicia Miller
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February 03, 2025
Great customer service! I met the GM, Lanetta, who displayed great customer service. The rooms were clean and a nice size.. the fridge kept everything cold. Also, the complimentary breakfast was more than a pastry bar. There was Actual breakfast.
Dee Anderson
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February 06, 2025
If I could give zero stars I would. Your vehicle will be broken into, and when you communicate with the front desk what happened, they will not care! So if you want a good nights sleep while thieves smash your vehicle’s window this hotel is the place for you! Enjoy the continental breakfast while you anticipate the breeze in your face on the drive home from not having a window on your vehicle. This hotel is so accommodating not only will they provide you with a nice place to stay, you’ll leave with a new modified AC on your vehicle that features a new no glass feature for improved airflow in your vehicle. This property also features “fairies” that move through the parking lot at night smashing things that will leave you very surprised in the morning. When you awake from your slumber you’ll see the parking lot covered in diamonds but after wiping your eyes you’ll see it is just the glass from your vehicle. In all seriousness this property says they’re not liable for the actions of individuals breaking into vehicles. It is only a matter of time before someone loses their life over this whether it’s the thieves by someone protecting themselves and property, or an innocent person who booked a room at the wrong hotel.
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7502 N Sam Houston Pkwy E, Humble, TX 77396, USA
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Hotel stay was great! Automated system asking to pre check in and pre check out a bit much. The staff and hotel were fine but the idea from corporate to bother guests at 7:30 in the morning to remind them to go tell the supervisor at the front seat how your stay was or not get your rewards points is out of control. 7:33 AM “Dear guests, please come by the front desk and let us know how your experience with your stay was. We are adding hundreds of points to your Choice Privileges account which is good for discounts on future stays. You only get these points if you come by the front desk and see our GM, LaNetta or Supervisor Pam. Have a safe trip to your destination and thank you for staying with us.”
Excellent hotel! Clean and newer/updated rooms. Great water pressure too. I have to say above all though the staff was incredibly friendly and helpful. They checked me in quickly and helped me find my room and made sure I had everything I needed. Thank you Abey! Also I didn't catch the person's name of who checked me out but she was absolute sunshine. Thank you!
I must say I was impressed with this hotel visit. The Manager and staff were professional. The rooms were clean, the furniture and carpet did not have stains on them, the breakfast was just what I needed.
Great customer service! I met the GM, Lanetta, who displayed great customer service. The rooms were clean and a nice size.. the fridge kept everything cold. Also, the complimentary breakfast was more than a pastry bar. There was Actual breakfast.
If I could give zero stars I would. Your vehicle will be broken into, and when you communicate with the front desk what happened, they will not care! So if you want a good nights sleep while thieves smash your vehicle’s window this hotel is the place for you! Enjoy the continental breakfast while you anticipate the breeze in your face on the drive home from not having a window on your vehicle. This hotel is so accommodating not only will they provide you with a nice place to stay, you’ll leave with a new modified AC on your vehicle that features a new no glass feature for improved airflow in your vehicle. This property also features “fairies” that move through the parking lot at night smashing things that will leave you very surprised in the morning. When you awake from your slumber you’ll see the parking lot covered in diamonds but after wiping your eyes you’ll see it is just the glass from your vehicle. In all seriousness this property says they’re not liable for the actions of individuals breaking into vehicles. It is only a matter of time before someone loses their life over this whether it’s the thieves by someone protecting themselves and property, or an innocent person who booked a room at the wrong hotel.