Rooms were very clean, breakfast was okay, people were nice, but they’re very disorganized. System was down this morning and I had asked to stay another night since the room and location was pretty good. Augustine wrote it down and he’s apparently the night shift guy. Day shift came in (Maria) and called my room and I told them again that had already told night guy that was staying another night. She said would handle it. Cleaning people came 2-3 times knocking on door asking when I was leaving, and then the evening shift girl just walks in my room and then turns around, goes back to the desk and calls me. She said “I need you to explain what’s going on and who you told that was staying another night.” I normally do not like leaving bad reviews but this place would be great if people would learn to communicate with one another. Not a bad place at all but the head doesn’t know what the tail is doing here.
Brandon Thomas
-
September 22, 2024
I'm currently here for a 4 night stay and so far everything has been amazing! The room is very clean and very big. It's also very affordable for how nice this hotel is! This place is amazing and the breakfast is very good with a ton of different offerings. If your ever in the Sugarland area and you need a hotel I'd definitely check this hotel out! I'll definitely be back!
C. Stephens
-
December 14, 2024
Very cozy beds and clean. Allowed us to have our dog in room as well. Extremely accommodating with friendly staff. Also included morning breakfast buffet.
Kim Gossett
-
August 23, 2024
The stay was perfect. Cold ac, clean rooms, love that these hotels & motels have no carpet. Tile is so much cleaner. Bed & pillows were so comfortable staff was excellent.
Paulette Clark
-
September 09, 2024
I stayed from Sept 6th thru Sept 9th, all the staff was very nice and courteous. All the front desk staff had great customer service. The lobby and breakfast dinning area was always clean and breakfast was always hot and delicious. Room service was great anytime I need it anything I received it. Room was very clean and really nice view.
Our Address
6330 E Riverpark Dr, Sugar Land, TX 77479, USA
Claim Listing: Best Western Sugarland Inn
Please Login or Register an Account to Claim Listing
Rooms were very clean, breakfast was okay, people were nice, but they’re very disorganized. System was down this morning and I had asked to stay another night since the room and location was pretty good. Augustine wrote it down and he’s apparently the night shift guy. Day shift came in (Maria) and called my room and I told them again that had already told night guy that was staying another night. She said would handle it. Cleaning people came 2-3 times knocking on door asking when I was leaving, and then the evening shift girl just walks in my room and then turns around, goes back to the desk and calls me. She said “I need you to explain what’s going on and who you told that was staying another night.” I normally do not like leaving bad reviews but this place would be great if people would learn to communicate with one another. Not a bad place at all but the head doesn’t know what the tail is doing here.
I'm currently here for a 4 night stay and so far everything has been amazing! The room is very clean and very big. It's also very affordable for how nice this hotel is! This place is amazing and the breakfast is very good with a ton of different offerings. If your ever in the Sugarland area and you need a hotel I'd definitely check this hotel out! I'll definitely be back!
Very cozy beds and clean. Allowed us to have our dog in room as well. Extremely accommodating with friendly staff. Also included morning breakfast buffet.
The stay was perfect. Cold ac, clean rooms, love that these hotels & motels have no carpet. Tile is so much cleaner. Bed & pillows were so comfortable staff was excellent.
I stayed from Sept 6th thru Sept 9th, all the staff was very nice and courteous. All the front desk staff had great customer service. The lobby and breakfast dinning area was always clean and breakfast was always hot and delicious. Room service was great anytime I need it anything I received it. Room was very clean and really nice view.