Room was standard. Wish they had normal size pillows or maybe not so soft pillows but that's just my preference. Staff was friendly and breakfast as good. The toiletries could be just a tad bigger. I don't even know if I'd call them single use.
Nancy Rodriguez
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March 14, 2025
Further update; no the carpets weren't vacuumed as i figured just beds made, went to the front to show the lady at the front desk she stated oh my manager had cleaned the room and she even talked to you , u guys where playing uno in the room. I don't know who she spoke to or cleaned who's room but it was not me, nor playing. We weren't even in the room when they came to make the beds. I told her to send the manager my way when she is in. We have not ate any pancakes in the room only chips , we are checking out tomorrow morning finally I'm very disappointed in the way they "clean" the rooms.
Edit to add contexts, I was simply reviewing condition of room upon check in as a guest..I did go to front desk notifed them of the toe nails and was told they could put me in a different room but I stated no as my son was already asleep and honestly didn't want to risk getting into a room in worse condition so I requested some one to come clean it. Was told it would happen the next day as the house keeping was not in. I asked if they had a vacuum I could use she stated not until tomorrow because the one she had acces to are broken. So I requested sheets for the beds and pillow cases that I myself took back to my room and switched out my self. The next day around noon when we left the room I did flip over the sign so house keeping can let themselves in and take care of the room. When we returned the beds had been made and restoked , however not convinced it was vacuumed. First impressions are everything so yes y'all tried to fix the issue but again just stating my honest review upon first checking in the condition of room.
Just checked in and found toe nails on the carpet and the sheets don't look to be switched. Would not stay here again.
Cheesy Draws
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May 09, 2025
The rooms were modestly sized. Smallest shampoo/conditioner/body wash I've ever seen at a hotel. The views were pretty bad all around with my room looking over a restaurant next door. I also asked for a blanket since the blankets in the room are very thin, and was given what felt like a towel with a massive hole in it. I've attached a picture of the blanket with the hole.
Also there was no central air in the room, only a big, loud, outdated floor unit. It was so loud it would sometimes keep me and my husband up at night, but necessary to be on as the room got hot. I think all of the rooms on the outside where you can look down and see the lobby have no central air, while the ones in the sectioned off hallway do, as my husband's sister's room had central air it seemed.
The breakfast is mediocre at best. One day the orange juice was so watered down I couldn't drink it. The floors are always also slightly sticky, especially in the elevator and breakfast room.
Lots of shady characters that go through this hotel, one that even was eyeing my husband's sister and tried to start a fight with her husband. Pretty sure they were drug dealers. Another shady thing was in my husband's mom's room there were some very suspicious unsigned car documents tucked in the ironing board. Very sketchy. The staff was very accommodating however at least and let us know when the weird characters would check out so that's nice at least.
If you're coming on business, it serves a purpose, but it's definitely not a luxury and if you can maybe talk to your company and ask for a better hotel. At least the location is convenient.
Tracy Hardwick
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May 02, 2025
Best Western Plus is my go to for short stays. Easy reservation process. Great service and clean rooms. Was extremely disappointed in the hot breakfast at this specific location. I’ve stayed at other locations that had great options for their FULL hot breakfasts and the reason Best Western Plus is my choice. Breakfast at this location was disappointing.
LIZ LU
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March 05, 2025
Old hotel that needs renovations. Beds are not comfortable. Pillows are square. I didn’t ask for service in the 4 days of our stay and they gave me a hard time when getting clean towels. I would place our used towels outside the door as well as the garbage for pickup. I have done this since covid. I didn’t just throw the towels in the middle of the hallway as the manager is suggesting in her comment back. She clearly doesn’t want feedback that may help her get more business. The tv is old. The room is dingy. The ac didn’t work well. I had to keep flipping a switch under the wall unit. And sketchy people walking around the parking lot. Do not recommend. Edit to add: I called and left a message for her. We will see if she responds.
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Room was standard. Wish they had normal size pillows or maybe not so soft pillows but that's just my preference. Staff was friendly and breakfast as good. The toiletries could be just a tad bigger. I don't even know if I'd call them single use.
Further update; no the carpets weren't vacuumed as i figured just beds made, went to the front to show the lady at the front desk she stated oh my manager had cleaned the room and she even talked to you , u guys where playing uno in the room. I don't know who she spoke to or cleaned who's room but it was not me, nor playing. We weren't even in the room when they came to make the beds. I told her to send the manager my way when she is in. We have not ate any pancakes in the room only chips , we are checking out tomorrow morning finally I'm very disappointed in the way they "clean" the rooms. Edit to add contexts, I was simply reviewing condition of room upon check in as a guest..I did go to front desk notifed them of the toe nails and was told they could put me in a different room but I stated no as my son was already asleep and honestly didn't want to risk getting into a room in worse condition so I requested some one to come clean it. Was told it would happen the next day as the house keeping was not in. I asked if they had a vacuum I could use she stated not until tomorrow because the one she had acces to are broken. So I requested sheets for the beds and pillow cases that I myself took back to my room and switched out my self. The next day around noon when we left the room I did flip over the sign so house keeping can let themselves in and take care of the room. When we returned the beds had been made and restoked , however not convinced it was vacuumed. First impressions are everything so yes y'all tried to fix the issue but again just stating my honest review upon first checking in the condition of room. Just checked in and found toe nails on the carpet and the sheets don't look to be switched. Would not stay here again.
The rooms were modestly sized. Smallest shampoo/conditioner/body wash I've ever seen at a hotel. The views were pretty bad all around with my room looking over a restaurant next door. I also asked for a blanket since the blankets in the room are very thin, and was given what felt like a towel with a massive hole in it. I've attached a picture of the blanket with the hole. Also there was no central air in the room, only a big, loud, outdated floor unit. It was so loud it would sometimes keep me and my husband up at night, but necessary to be on as the room got hot. I think all of the rooms on the outside where you can look down and see the lobby have no central air, while the ones in the sectioned off hallway do, as my husband's sister's room had central air it seemed. The breakfast is mediocre at best. One day the orange juice was so watered down I couldn't drink it. The floors are always also slightly sticky, especially in the elevator and breakfast room. Lots of shady characters that go through this hotel, one that even was eyeing my husband's sister and tried to start a fight with her husband. Pretty sure they were drug dealers. Another shady thing was in my husband's mom's room there were some very suspicious unsigned car documents tucked in the ironing board. Very sketchy. The staff was very accommodating however at least and let us know when the weird characters would check out so that's nice at least. If you're coming on business, it serves a purpose, but it's definitely not a luxury and if you can maybe talk to your company and ask for a better hotel. At least the location is convenient.
Best Western Plus is my go to for short stays. Easy reservation process. Great service and clean rooms. Was extremely disappointed in the hot breakfast at this specific location. I’ve stayed at other locations that had great options for their FULL hot breakfasts and the reason Best Western Plus is my choice. Breakfast at this location was disappointing.
Old hotel that needs renovations. Beds are not comfortable. Pillows are square. I didn’t ask for service in the 4 days of our stay and they gave me a hard time when getting clean towels. I would place our used towels outside the door as well as the garbage for pickup. I have done this since covid. I didn’t just throw the towels in the middle of the hallway as the manager is suggesting in her comment back. She clearly doesn’t want feedback that may help her get more business. The tv is old. The room is dingy. The ac didn’t work well. I had to keep flipping a switch under the wall unit. And sketchy people walking around the parking lot. Do not recommend. Edit to add: I called and left a message for her. We will see if she responds.