Thoroughly enjoyed the stay here. Everything was super clean, the room was surprisingly big and roomy, would be perfect for a longer stay, was sorry to say we only needed one night. The ladies at the front desk were so helpful and kind, breakfast was delicious, and I cannot stress enough how clean and nice the rooms and facility was. What 100% recommend to stay here.
Nick Gavio
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March 15, 2026
Very new and clean hotel that's conveniently located to the major Sugar Land shopping centers. I enjoyed using the walking paths behind the hotel that connect to the nearby residential neighborhoods. Breakfast was good. I didn't get to use the fitness center, but it looked very nice and better than most hotel gyms. Shout out to the cleaning staff as they never seem to stop and clearly have an eye for detail.
Glen “Martin” D
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April 03, 2026
This is a very nice hotel that has great TVs and a good choice of TV channels and is a very nice facility with wonderful staff. I really enjoyed my visit there. Experience with Hilton hotels has always been a good experience and they seem to really treat their customers good by giving cookies and Waters and other goodies.
DaShirl Robins
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June 27, 2026
I was disappointed at check-in. When I was asked for my driver's license and handed it to the clerk, it seems that common courtesy is to do the same, hand back. However, this clerk not on place the driver's license on the counter to pick up, she did it again after asking for my credit card. I hand it to her and in return, she placed it on the counter. After that, there was nothing else that could be said that would have made me feel respected and appreciated as a guest.
Roses Tx
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February 15, 2026
I recommended this hotel for its lively location near HEB, Walmart, and restaurants, but the management was HORRIBLE. Room phone didn't work, and front desk staff gave dismissive 'it'll be fixed tomorrow' responses. WiFi was also down (they were working from the hotel!) and wasn't fixed in 5 days. Not good for international guests without local sims. Would've been better off at Hilton Garden which is another parking lot. Bad service, dirty rooms and very bad breakfast. Please dont be fooled by the location or look if this hotel😔
Our Address
218 Promenade Wy, Sugar Land, TX 77479, USA
Claim Listing: Hampton Inn & Suites Houston/Sugar Land
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Thoroughly enjoyed the stay here. Everything was super clean, the room was surprisingly big and roomy, would be perfect for a longer stay, was sorry to say we only needed one night. The ladies at the front desk were so helpful and kind, breakfast was delicious, and I cannot stress enough how clean and nice the rooms and facility was. What 100% recommend to stay here.
Very new and clean hotel that's conveniently located to the major Sugar Land shopping centers. I enjoyed using the walking paths behind the hotel that connect to the nearby residential neighborhoods. Breakfast was good. I didn't get to use the fitness center, but it looked very nice and better than most hotel gyms. Shout out to the cleaning staff as they never seem to stop and clearly have an eye for detail.
This is a very nice hotel that has great TVs and a good choice of TV channels and is a very nice facility with wonderful staff. I really enjoyed my visit there. Experience with Hilton hotels has always been a good experience and they seem to really treat their customers good by giving cookies and Waters and other goodies.
I was disappointed at check-in. When I was asked for my driver's license and handed it to the clerk, it seems that common courtesy is to do the same, hand back. However, this clerk not on place the driver's license on the counter to pick up, she did it again after asking for my credit card. I hand it to her and in return, she placed it on the counter. After that, there was nothing else that could be said that would have made me feel respected and appreciated as a guest.
I recommended this hotel for its lively location near HEB, Walmart, and restaurants, but the management was HORRIBLE. Room phone didn't work, and front desk staff gave dismissive 'it'll be fixed tomorrow' responses. WiFi was also down (they were working from the hotel!) and wasn't fixed in 5 days. Not good for international guests without local sims. Would've been better off at Hilton Garden which is another parking lot. Bad service, dirty rooms and very bad breakfast. Please dont be fooled by the location or look if this hotel😔