My family and I had an emergency stay due to our Airbnb ac going down. Jeff was beyond inviting, the service was fantastic. He made sure to always carry a spirit of Joy! The hotel itself is very clean and actually more spacious than a regular hotel. I would definitely recommend this hotel for business/vacation stays even like ours an emergency stay.
Mark Folkwein
-
August 26, 2026
I’ve spent more nights in hotels over the years than I can count, and service like Terry’s genuinely stands out.
During this stay, I had six active rooms for myself and members of my team, and Terry took the time to notice that we were being charged significantly more than we should have been. Mistakes happen, but what impressed me was how professionally, thoughtfully, and efficiently he handled everything once he realized there was an issue.
Terry has absolutely become my go-to person at the Courtyard by Marriott on Park Row in Cypress Tx. He made us feel valued, taken care of, and appreciated as guests.
My family has been loyal Marriott members for years, so having an experience like this was especially meaningful. Great service can completely change the way you feel about a property, and Terry is a perfect example of that.
I would highly recommend this hotel, and especially want to recognize Terry for going above and beyond. Thank you, Terry — it was sincerely appreciated.
N P
-
July 23, 2026
I have to say this was a wonderful experience!! The rooms and bathrooms were so clean. Even down to the lobby, I was truly impressed by the cleanliness!! The beds were super comfortable and the pillows were amazing!!! The AC is wonderful and the customer service there is truly outstanding!!! I want to shout out Jeff the night time front desk associate and the owners, they were extremely pleasant and kind people!! You don’t get customer service like this anywhere! I definitely will recommend this place for anyone looking to stay for a night or even longer. The prices were also very very good!! Talk about a home away bc from home. I was comfortable my whole stay here. Thank you!!
Tim Elsner
-
July 05, 2026
The hotel front desk representative is Charles exceptional. I have stayed here on several occasions and I have to comment on the exceptional service of Charles. (April, May and June 2026). All visits were to assist my brother in ill health. In May and June, Charles helped. In late June, six weeks later he remembered me, asked me how my brother was doing and was so friendly. When I told him I was there to assist the family with final arrangements he showed great empathy. The next morning after first night he even shook my hand and said he was praying for me and family. Exceptional, on top of great, attentive servís.
Matthew Vega
-
April 24, 2026
Booked through Hotwire.com. It's a hotel, that's about it. The rooms are decent, they have smart TVs and are well soundproofed. They do not serve breakfast here, which is a bummer, since I've stayed at fancier hotels with free continental breakfast. They charge $3.50 a day for parking, but the hotel has no security, and the fee was not listed anywhere on hotwire. Marriott says they are pet friendly but they charge a $50 non-refundable pet fee plus $5 pet fee per night, on top of a $80 room deposit. All which wasn't listed anywhere again. Its an okay hotel, but I would have stayed somewhere else if I knew about the hidden fees.
Our Address
18010 Park Row Dr, Houston, TX 77084, USA
Claim Listing: Courtyard by Marriott Houston I-10 West/Park Row
Please Login or Register an Account to Claim Listing
My family and I had an emergency stay due to our Airbnb ac going down. Jeff was beyond inviting, the service was fantastic. He made sure to always carry a spirit of Joy! The hotel itself is very clean and actually more spacious than a regular hotel. I would definitely recommend this hotel for business/vacation stays even like ours an emergency stay.
I’ve spent more nights in hotels over the years than I can count, and service like Terry’s genuinely stands out. During this stay, I had six active rooms for myself and members of my team, and Terry took the time to notice that we were being charged significantly more than we should have been. Mistakes happen, but what impressed me was how professionally, thoughtfully, and efficiently he handled everything once he realized there was an issue. Terry has absolutely become my go-to person at the Courtyard by Marriott on Park Row in Cypress Tx. He made us feel valued, taken care of, and appreciated as guests. My family has been loyal Marriott members for years, so having an experience like this was especially meaningful. Great service can completely change the way you feel about a property, and Terry is a perfect example of that. I would highly recommend this hotel, and especially want to recognize Terry for going above and beyond. Thank you, Terry — it was sincerely appreciated.
I have to say this was a wonderful experience!! The rooms and bathrooms were so clean. Even down to the lobby, I was truly impressed by the cleanliness!! The beds were super comfortable and the pillows were amazing!!! The AC is wonderful and the customer service there is truly outstanding!!! I want to shout out Jeff the night time front desk associate and the owners, they were extremely pleasant and kind people!! You don’t get customer service like this anywhere! I definitely will recommend this place for anyone looking to stay for a night or even longer. The prices were also very very good!! Talk about a home away bc from home. I was comfortable my whole stay here. Thank you!!
The hotel front desk representative is Charles exceptional. I have stayed here on several occasions and I have to comment on the exceptional service of Charles. (April, May and June 2026). All visits were to assist my brother in ill health. In May and June, Charles helped. In late June, six weeks later he remembered me, asked me how my brother was doing and was so friendly. When I told him I was there to assist the family with final arrangements he showed great empathy. The next morning after first night he even shook my hand and said he was praying for me and family. Exceptional, on top of great, attentive servís.
Booked through Hotwire.com. It's a hotel, that's about it. The rooms are decent, they have smart TVs and are well soundproofed. They do not serve breakfast here, which is a bummer, since I've stayed at fancier hotels with free continental breakfast. They charge $3.50 a day for parking, but the hotel has no security, and the fee was not listed anywhere on hotwire. Marriott says they are pet friendly but they charge a $50 non-refundable pet fee plus $5 pet fee per night, on top of a $80 room deposit. All which wasn't listed anywhere again. Its an okay hotel, but I would have stayed somewhere else if I knew about the hidden fees.