Was a little hard to find our way in. The front desk people were real nice, the breakfast was good and always had plenty to eat. Rooms were clean and was able to check in early with no extra charge. Everyone that works here was real nice.
Edgar Mendes
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April 21, 2025
Staff were amazing!! We were treated so well by everyone , staff on breakfast area were amazing , always cleaning,helping us with everything and even taking our plates when we were done ! Amazing experience.
Candace Gonzales
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April 16, 2025
My neighbor works there and he’s been there for years. Seeing with my own eyes this place is very well kept . I have only booked there once with my family and it was good!!
M Wallace
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April 03, 2025
Quiet and friendly. The pull out bed had no sheets or pillows and mattress was really dirty
K Henderson
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October 08, 2024
I arrived at the property and once in the room, I spent 30 plus minutes trying to get the TV to work. I went to the front desk to inform that I was having a problem and I was asked what I had done to troubleshoot it (had I unplugged it and if so what happened when I plugged it back in...etc). A guy left the front desk moved some cables around and left explaining that was all he knew to do if that didn't work. Luckily when I returned to the room later, it was working. However, when I looked at the bed, there was a roach. The roach was killed but I noticed other dead roaches when I moved the end table to plug up my charger. I will not return to this location and if you were wise, you'd avoid it also
Our Address
22033 US-59, New Caney, TX 77357, USA
Claim Listing: Best Western Plus New Caney Inn & Suites
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Was a little hard to find our way in. The front desk people were real nice, the breakfast was good and always had plenty to eat. Rooms were clean and was able to check in early with no extra charge. Everyone that works here was real nice.
Staff were amazing!! We were treated so well by everyone , staff on breakfast area were amazing , always cleaning,helping us with everything and even taking our plates when we were done ! Amazing experience.
My neighbor works there and he’s been there for years. Seeing with my own eyes this place is very well kept . I have only booked there once with my family and it was good!!
Quiet and friendly. The pull out bed had no sheets or pillows and mattress was really dirty
I arrived at the property and once in the room, I spent 30 plus minutes trying to get the TV to work. I went to the front desk to inform that I was having a problem and I was asked what I had done to troubleshoot it (had I unplugged it and if so what happened when I plugged it back in...etc). A guy left the front desk moved some cables around and left explaining that was all he knew to do if that didn't work. Luckily when I returned to the room later, it was working. However, when I looked at the bed, there was a roach. The roach was killed but I noticed other dead roaches when I moved the end table to plug up my charger. I will not return to this location and if you were wise, you'd avoid it also